Ghent Health and Rehabilitation
Norfolk, Virginia · CCN 495273
18 surveys since 2011, 5 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 169
- Surveys
- 18
- Harm or worse
- 5
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 222
- Ownership
- For profit - Limited Liability company
- Chain
- AVARDIS HEALTH
- County
- Norfolk City
- Medicare-certified since
- 1993
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.
Last survey on record
Feb 26, 2026
256 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.79 | 3.34 |
| Registered-nurse hours per resident day | 0.26 | — |
| Annual nurse turnover | 50.7% | 50.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Abuse icon
- Flagged by CMS on Care Compare
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G22.9% | H— | I— |
| No harm, potential for more than minimal | D3652.2% | E2637.7% | F45.8% |
| No harm, potential for minimal | A— | B— | C11.4% |
Most frequently cited here
In CMS’s current monthly file.
- F5844×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F9214×
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- F6773×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F8803×
Provide and implement an infection prevention and control program.
- F9253×
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
In the surveyor’s words
From the most serious findings on record at Ghent Health and Rehabilitation, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Mar 7, 2023
Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to prohibit unsafe smoking practices for two (2) of 11 residents in the survey sample, Residents #1 and #6. Resident #1 was inaccurately assessed to be safe to have a cigarette lighter at the bedside. On 2/26/23, he lit a cigarette in his room, while receiving continuous oxygen therapy, resulting in harmful burns on his lip, ear, chest, and back. When the resident returned to the facility, the facility did not implement the newly revised care plan for 1:1 supervision to keep the resident safe. Resident #6, who was assessed to be an unsafe smoker, was observed by the surveyor lighting his own cigarette on 2/28/23 and 3/1/23. […]
- Actual harm, isolatedF600Nov 11, 2021
Based on interview, record review, and review of facility policy, the facility failed to protect residents from abuse resulting in harm for two residents of five residents (Resident (R) 191, and R89) reviewed for abuse in a total sample of 65 residents. Specifically, physical altercations resulted in R89 requiring an evaluation at the hospital for treatment of [MEDICAL RECORD OR PHYSICIAN ORDER] . Findings include: Review of the facility's policy, Abuse, Neglect, Exploitation, and Misappropriation, dated 11/28/17 documented It is inherent in the nature and dignity of each resident at the center that he/she be afforded basic human rights, including the right to be free from abuse. physical abuse includes. hitting. biting. The center is committed to the prevention of abuse, neglect. […]
- No harm, potential for more than minimal, widespreadF584Feb 26, 2026
Based on observations, resident and staff interviews, facility document review, and clinical record review, it was determined that the facility staff failed to maintain a clean and homelike environment for residents across four of the facility's four units, which constituted substandard quality of care (SQC). The findings include: 1. The facility staff failed to maintain a clean and homelike environment for Resident #35 (R35). Observation of the bathroom for room [ROOM NUMBER] on 2/3/26 evidenced no hot water. Water was left running for 4 minutes without it getting warm. […]
- No harm, potential for more than minimal, widespreadF887Feb 26, 2026
Based on observations, staff interview, and facility document review, it was determined that the facility staff failed to provide COVID-19 vaccinations to residents 2025 and failed to maintain COVID-19 staff vaccination status. The findings include:During the facility task of Infection Prevention and review of facility documents, on 2/10/26 and 2/11/26, there was no evidence of resident COVID-19 vaccination for 2025 and no evidence of maintenance of staff COVID-19 vaccination status.On 2/11/26 at 9:00 AM an interview was conducted with LPN (licensed practical nurse) #4, the Infection Preventionist. LPN #4 stated, this role is new for me as of June of 2025. […]
- No harm, potential for more than minimal, widespreadF584Oct 24, 2022
Based on observation, resident/staff interviews, family interview, complaint investigation, facility records review and facility policy, the facility staff failed to provide a safe, sanitary, comfortable homelike environment on 4 out of 4 units (Unit 1-A, 1-B, 2-A and 2-B) which represented Wide Spread deficient practice. The findings include: 1. Unit 1-A: a. Comfort concerns were identified on 10/19/22 and 10/20/22 where residents were observed on Unit 1-A wearing winter coats and gloves. On 10/19/22 at approximately 1:34 p.m., Resident #16 was observed sitting on the side of her bed wearing a thin dress. She had no shoes or socks on and stated the floor was cold. […]
Read 25 findings in full →The most serious and the most recent: 25 of 169 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 26, 2026Standard and complaint28 findings
- Jul 19, 2024Complaint3 findings
- Mar 7, 2023Complaint6 findings · 1 harm
- Oct 24, 2022Complaint9 findings
- Nov 11, 2021Standard and complaint21 findings · 1 harm
- Feb 11, 2021Infection control1 finding
- Aug 26, 2020Infection control1 finding
- Dec 19, 2019Complaint3 findings
Show the 10 earlier surveys
- Feb 19, 2019Standard and complaint17 findings · 1 harm
- Jun 8, 2017Standard and complaint7 findings
- Jun 2, 2016Standard4 findings
- Apr 1, 2016Complaint1 finding
- Jul 2, 2015Standard and complaint11 findings · 1 harm
- Jul 10, 2014Standard and complaint10 findings
- May 16, 2014Standard and complaint22 findings
- Apr 16, 2013—16 findings
- Apr 2, 2012—3 findings
- Feb 18, 2011—6 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Annandale Healthcare CenterAnnandale3 harm findings
- Cherrydale Health & Rehabilitation CenterArlington3 harm findings
- Thalia Gardens Rehabilitation and NursingVirginia Beach1 harm finding
- Williamsburg Post Acute & RehabilitationWilliamsburg2 harm findings
- Lakeside Health & RehabilitationRichmond1 harm finding
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