Based on observation, interview, and record review, for 1 out of 54 sampled residents, the facility did not ensure that pain management was provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, the facility did not initiate orders for pain medication after it was ordered by a provider in a timely manner. This example will be cited at a harm level. Resident identifier: 34.Findings Included: Resident 34 was admitted on [DATE] with diagnosis that included acute kidney failure, obstructive and reflux uropathy, intracerebral hemorrhage, and encephalopathy. On 5/14/26 at 11:35, an interview was conducted with resident 34. …
F697 citations in Utah
Pain management · Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Utah cites F697 less often than its own record predicts
0.86 times the national share — cited less often here than elsewhere.
Of every deficiency written in Utah in 2025, this is the portion that was F697.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Utah surveyors wrote
F697 findings written in Utah, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review, for 1 of 20 sampled residents, the facility did not ensure that pain management services were provided in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals. Specifically, a nurse failed to timely assess and administer a prescribed as-needed (PRN) opioid pain medication to a resident experiencing pain after repeated requests from the resident and alerts from multiple certified nursing assistants (CNAs). The resident experienced pain, which was described by the resident as agony, for more than four hours. Resident identifier: 33. …
The short window
Recent years
| Year | Share of Utah citations | vs expected |
|---|---|---|
| 2023 | 1.16% | 1.58× |
| 2024 | 1.73% | 2.35× |
| 2025 | 0.67% | 0.86× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Utah surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction