Based on interview and record review, it was determined that the facility failed to ensure that a resident received effective pain management for 1 out of 2 residents reviewed for pain in a final sample of 31 residents (Resident Identifier#19). Findings include: Interview on 7/23/24 at approximately 2:30 p.m. with Resident #19 revealed that in the beginning of July 2024, he/she had been awake and in pain all night after the facility ran out of their pain medications. Review on 7/23/24 of Resident #19's progress notes revealed a note, dated 7/7/24 at 8:43 p.m., by Staff L (Registered Nurse (RN)) that stated Resident #19 ran out of Hydrocodone-Acetaminophen 7.5-300 milligrams (MG) on 7/7/24 of the morning dose and no one on the floor was able to assist in getting an emergency dose of the… …
F697 citations in New Hampshire
Pain management · Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
New Hampshire cites F697 less often than its own record predicts
0.82 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Hampshire in 2024, this is the portion that was F697.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Hampshire surveyors wrote
F697 findings written in New Hampshire, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview, record review and facility policy review, it was determined that the facility failed to ensure pain management for 1 resident in a standard survey sample of 29 residents. (Resident identifier is #52.) Findings include: Interview on 10/4/18 at approximately 7:45 a.m. with Resident #52 revealed that Resident #52 stated that they had pain and that the only thing ordered for them was Tylenol, which did not help. Resident #52 also stated that the physician indicated that there was nothing they could order for them, because the medication would be removed in [MEDICAL TREATMENT]. Interview on 10/4/18 at approximately 7:45 a.m. with Resident #52 revealed that Resident #52 attended [MEDICAL TREATMENT] on Monday, Wednesday and Friday every week. …
The short window
Recent years
| Year | Share of New Hampshire citations | vs expected |
|---|---|---|
| 2023 | 0.82% | 1.12× |
| 2024 | 0.60% | 0.82× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New Hampshire surveyors cite →
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