This is a repeat deficiency from a survey dated 10/20/22 Based on record review and interview, the facility failed to ensure residents received appropriate pain management for 4 (R #'s 23, 37, 86, and 183) of 4 (R #'s 23, 37, 86, and 183) residents by: 1. Failing to asses and administer pain medication as needed and as ordered for R #'s 23, 37, and 86. 2. Not completing pain assessments for R #183. This deficient practice likely resulted in R's #23 and 86 experiencing severe pain and causing unnecessary distress without timely relief. The findings are: 41988 A. Record review of the Pain Clinical Protocol Policy and Procedure revised March 2018 revealed 2. …
F697 citations in New Mexico
Pain management · Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New Mexico cites F697 less often than its own record predicts
0.69 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Mexico in 2025, this is the portion that was F697.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Mexico surveyors wrote
F697 findings written in New Mexico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and interview, the facility failed to provide pain relief for 8 hours since admission to the facility for 1 (R #1) of 3 (R #1, R #5, and R #8) residents reviewed for pain. This deficient practice likely resulted in R #1 experiencing significant pain which led to her calling 911 for relief and discharging from the facility against medical advice. The findings are: A. Record review of R #1's Admission Record revealed the resident was admitted on [DATE] following hip surgery on 10/22/24. B. …
Based on record review and interview, the facility failed to effectively manage pain (use of different techniques and medication to reduce and control the amount of pain a person experiences) for 1 (R #16) of 3 (R #16, R #17, and R #18) residents reviewed for pain, when the facility failed to ensure that physician ordered morphine (strong opioid pain medication used to treat severe pain when other treatments do not work) was available. This deficient practice could likely result in residents experiencing unnecessary pain causing residents to experience a decline in physical and emotional health. The findings are:A. Record review of facility Pain Management policy, dated 09/16/25, revealed the following:1. …
The short window
Recent years
| Year | Share of New Mexico citations | vs expected |
|---|---|---|
| 2023 | 1.22% | 1.67× |
| 2024 | 0.62% | 0.84× |
| 2025 | 0.54% | 0.69× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New Mexico surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction