Based on observations, interviews, review of the [NAME] Drug Guide, and review of records and policies and procedures, the facility failed to provide services to manage the pain for one of two residents sampled for pain (Resident [R]46) consistent with professional standards, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically: 1) Staff did not follow facility policy and procedures for assessment and recognition of R46's pain failing to identify location, intensity, frequency, pattern, and severity for each reported pain occurrence. …
F697 citations in Arizona
Pain management · Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Arizona cites F697 less often than its own record predicts
0.98 times the national share — cited less often here than elsewhere.
Of every deficiency written in Arizona in 2025, this is the portion that was F697.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Arizona surveyors wrote
F697 findings written in Arizona, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on clinical record review, staff interviews, and facility policy, the facility failed to ensure that pain management was provided to one resident (#137) consistent with professional standards of practice, and the resident's comprehensive person-centered care plan. The deficient practice could place the resident's health at risk by not adequately treating the resident's pain.Findings include:Resident #137 was admitted to the facility on [DATE], with diagnoses that included aftercare following a joint replacement surgery and fibromyalgia.The assessment for Brief Interview for Mental Status (BIMS) dated 05/03/2026, revealed a score of 12.0, indicating that the Resident was moderately impaired.A review of the physician's pain medication orders revealed an order for… …
The short window
Recent years
| Year | Share of Arizona citations | vs expected |
|---|---|---|
| 2023 | 1.39% | 1.89× |
| 2024 | 0.31% | 0.42× |
| 2025 | 0.77% | 0.98× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Arizona surveyors cite →
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