Based on review of the clinical record, facility documentation/policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for pain management, the facility failed to ensure Resident #1's pain and nonverbal signs of pain were timely recognized, assessed, treated, and reported to the licensed nurse and physician. Specifically, despite Resident #1 demonstrating increased difficulty with transfers, grimacing, and grabbing the right leg on 7/1/26 and 7/2/26, nursing staff failed to ensure the resident was assessed for pain and a change in condition. …
F697 citations in Connecticut
Pain management · Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Connecticut cites F697 less often than its own record predicts
0.72 times the national share — cited less often here than elsewhere.
Of every deficiency written in Connecticut in 2025, this is the portion that was F697.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Connecticut surveyors wrote
F697 findings written in Connecticut, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, review of the clinical record, facility policy and interviews for 1 of 3 residents (Resident #102) reviewed for pain the facility failed to obtain a medication to adequately manage migraine pain. The findings include:Based on observation, review of the clinical record, facility policy and interviews for 1 of 3 residents (Resident #102) reviewed for pain the facility failed to adequately manage a resident's pain related to migraines and left shoulder pain. The findings include: Resident #110 had diagnoses that included metabolic encephalopathy, low back pain, and alcohol dependence with withdrawal. …
Based on clinical record reviews, review of facility documentation and interviews for one of three sampled residents (Resident #322) reviewed for pain management, the facility failed to document the location of the pain and/or effectiveness of the pain medication administered to ensure the management interventions were appropriate. The findings include: Resident #332's [DIAGNOSES REDACTED]. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #332 had some memory and cognitive impairments, required extensive one (1) to two (2) person assistance with activities of daily living, received scheduled and as needed pain medications, the pain was frequent and had a moderate intensity. A physician's orders [REDACTED]. …
The short window
Recent years
| Year | Share of Connecticut citations | vs expected |
|---|---|---|
| 2023 | 0.92% | 1.25× |
| 2024 | 0.88% | 1.20× |
| 2025 | 0.56% | 0.72× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Connecticut surveyors cite →
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