Based on clinical record review, staff, and family interviews, the facility failed to provide the necessary foot care and treatment to avoid complications from conditions such as diabetes, including referral and treatment by a qualified professional, for one (1) (Resident #5) of five (5) residents in the survey sample, which resulted in harm. The findings included: Resident #5 was admitted to the facility on [DATE] with a diagnosis of diabetes, cerebrovascular accident, dysphagia, aphasia, hypertension, cognitive communication deficiency, chronic ischemic heart disease, adult failure to thrive, malnutrition, hepatitis, and difficulty walking. …
F687 citations in Virginia
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F687 more often than its own record predicts
3.53 times the share F687 takes of citations nationally.
Of every deficiency written in Virginia in 2025, this is the portion that was F687.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F687 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide foot care for one of 26 residents in the survey sample, Resident #9. The findings include:For Resident #9 (R9), the facility staff failed to provide treatment for the resident's right great toe wound from 2/7/26 through 2/19/26. A review of R9's clinical record revealed a podiatry note dated 2/6/26 that documented, Assessment/Plan1.) Painful R (right) great toe-superficial wound to lateral border secondary to ingrown toenail-partial slant back performed for relief-I cleansed site with soap and water, pat dry, applied bacitracin and covered with bandaid-I discussed with wound nurse (name of facility wound nurse) who says she will add the patient to her list. …
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.53% | 3.08× |
| 2024 | 0.43% | 2.23× |
| 2025 | 0.61% | 3.53× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
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