Based on observations, record review, resident and staff interviews, the facility failed to provide podiatry services and/or toenail care for 2 of 2 sampled residents (Resident #3 and Resident #1) reviewed for foot care. Resident #3 reported difficulty getting his socks on every morning and having to walk differently due to the condition of his toenails and reported the big toenails on both feet were ingrown. The findings included: 1. Resident #3 was admitted to the facility on [DATE] with diagnoses which included hypertension and diabetes mellitus type II with complications. Resident #3's most recent quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he was cognitively intact and was independent with personal hygiene. …
F687 citations in North Carolina
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F687 more often than its own record predicts
2.50 times the share F687 takes of citations nationally.
Of every deficiency written in North Carolina in 2025, this is the portion that was F687.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F687 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, record review, residents, staff, and Nurse Practitioner (NP) interviews, the facility failed to ensure resident's toenails were trimmed and podiatry services were arranged for 3 of 3 residents reviewed for foot care (Resident #34, Resident #44, and Resident #65). The findings included: 1. Resident #34 was admitted to the facility on [DATE] with diagnoses which included vascular dementia, heart disease, and muscle weakness. Review of revised care plan dated 4/24/26 revealed Resident #34 was care planned for activities of daily living (ADL) self-care performance deficits related to her disease process. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 0.10% | 0.56× |
| 2024 | 0.40% | 2.08× |
| 2025 | 0.43% | 2.50× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction