Based on observation, interview, and record review, the facility failed to develop, implement, and inform residents, to include 1 (#78) of 13 sampled residents, of their policy and procedure for resident visitations. This deficient practice had the potential to affect all residents and their visitors. Findings include: During an observation and interview on 5/17/25 at 2:00 p.m., resident #78 was sitting in the common area with another resident and her two family members. Resident #78 stated she had to visit with her friends in the common area because staff would not allow her to have visitors in her room. During an interview on 5/18/25 at 9:42 a.m., resident #78 stated she was not allowed visitors in her room. …
F564 citations in Montana
Resident Rights Deficiencies
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Montana cites F564 more often than its own record predicts
33.92 times the share F564 takes of citations nationally.
Of every deficiency written in Montana in 2025, this is the portion that was F564.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Montana surveyors wrote
F564 findings written in Montana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Montana surveyors cite →
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