Based on record review and staff interview, for one (1) of 105 sampled residents, the facility failed to ensure a resident's family was provided information to schedule zoom calls for virtual visitation from 11/31/22 to 03/09/23 (Resident #60). The findings included: Resident #60 was readmitted to the facility on [DATE] with multiple diagnoses including Hemiplegia, Cerebral Infarction, and Morbid Obesity. A review of two documents titled Resident Virtual Visit Schedule revealed virtual visits were conducted at 11:00 AM on 07/15/22 and 11:00 AM on 11/30/22. …
F564 citations in District of Columbia
Resident Rights Deficiencies
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
District of Columbia cites F564 more often than its own record predicts
46.14 times the share F564 takes of citations nationally.
Of every deficiency written in District of Columbia in 2023, this is the portion that was F564.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What District of Columbia surveyors wrote
F564 findings written in District of Columbia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else District of Columbia surveyors cite →
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