Deficiency Index

Willow Pass Healthcare Center

Concord, California · CCN 055241

29 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
121
Surveys
29
Harm or worse
4
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file18/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
81
Ownership
For profit - Corporation
Chain
PRATAP PODDATOORI
County
Contra Costa
Medicare-certified since
1967

CMS ratings

Overall
3
Health inspection
2
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.

Last survey on record

Mar 26, 2026

228 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.994.16
Registered-nurse hours per resident day0.58—
Annual nurse turnover46.0%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$45,702 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG24.0%H—I—
No harm, potential for more than minimalD2550.0%E1734.0%F24.0%
No harm, potential for minimalA—B36.0%C12.0%
CMS’s current file: 50 of the 121 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F9123×

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  • F5832×

    Keep residents' personal and medical records private and confidential.

In the surveyor’s words

From the most serious findings on record at Willow Pass Healthcare Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Apr 25, 2024

    Based on observation, interview and record review, the facility failed to supervise one of three residents (Resident 1) with a history of falls when, Resident 1 was not supervised and assisted to the bathroom. This failure resulted in Resident 1 sustaining a left hip fracture (broken bone), experiencing pain, and transferring to Acute Care Hospital 1 (ACH 1) for follow up care. Findings: During a record review of Resident 1's Admission Record, printed on 4/25/24, the record indicated Resident 1 was admitted to the facility on [DATE], with dementia (memory loss), muscle weakness, abnormalities of gait (a person's manner of walking) and mobility, and abnormal posture. […]

  • Actual harm, isolatedF600Apr 11, 2024

    Based on observation, interview and record review, the facility failed to protect one (Resident 1) of three sampled residents' right to be free from verbal and physical abuse when, Resident 2 yelled and punched Resident 1 in the face. Resident 1 sustained skin tear with flap (a traumatic wound that is caused by direct contact between the skin and another object) during an altercation in the courtyard. This failure resulted in Resident 1's increased anger and fear for his safety at the facility from Resident 2. Findings: Review of Resident 1's Minimum Data Set (MDS- an assessment and care screening tool used to guide care), dated 3/26/24, indicated. Resident 1 had clear speech, able to express his ideas and wants, made self-understood and understood others. […]

  • Actual harm, isolatedF686Apr 5, 2022

    Based on interview and record review, for one of three sampled residents (Resident 1), the facility failed to ensure Resident 1 received treatment and services consistent with professional standards of practice to promote healing of a pressure ulcer (otherwise known as bed sore, a skin injury that result from unrelieved pressure on a body part, usually on a bony prominence like the tailbone, buttocks and hips) and prevent new pressure ulcers from developing when: -the facility staff did not continuously provide assessment, monitoring and physician ordered treatment to an existing Stage II (partial thickness skin loss that involves the deeper layers of the skin, may appear as a shallow crater) pressure ulcer on the coccyx (tailbone). […]

  • No harm, potential for more than minimal, widespreadF880Oct 14, 2022

    Based on record review and interview, the facility failed to follow infection control policies and procedures when: 1. staff did not answer COVID-19 screening questions before entering the facility; 2. Resident 14 and Resident 54's nasal cannula and bilevel positive airway pressure (BiPAP, a machine used to deliver pressured air to lungs) mask were not bagged and touching the floor; 3. Resident 54's BiPAP mask had brown matter sticking to the mask; and 4. staff did not clean the morphine sulfate (MS- medication to relieve moderate to severe pain) solution re-usable syringe for Resident 377 after use. This deficient practice had the potential to spread infection. Findings: 1. […]

  • No harm, potential for more than minimal, widespreadF925Oct 13, 2022

    Based on observation, interview, and record review, the facility failed to ensure a pest free environment when rat and rat droppings were seen in the patio and inside the facility. This failure had the potential to cause health hazard to residents. During an interview on 7/21/22, at 11:14 a.m., with Certified Nursing Assistant (CNA) 1, CNA 1 stated she saw newborn rat under the vending machine in the patio where the residents were smoking. CNA 1 stated she sometimes sees a rat running in the hallway when they are passing the breakfast tray. During an interview on 7/21/22, at 12:25 p.m., with Resident 1, Resident 1 stated saw big black rats in the patio by the activity room. […]

Read 22 findings in full →The most serious and the most recent: 22 of 121 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 26, 2026Complaint2 findings
  • Mar 13, 2026Complaint3 findings
  • Sep 7, 2025Complaint1 finding
  • Jul 9, 2024Complaint1 finding
  • Apr 25, 2024Complaint2 findings · 1 harm
  • Apr 11, 2024Complaint1 finding · 1 harm
  • Feb 21, 2024Complaint1 finding
  • Aug 31, 2023Complaint1 finding
Show the 21 earlier surveys
  • Jun 21, 2023Complaint1 finding
  • Oct 14, 2022Standard19 findings
  • Oct 13, 2022Complaint1 finding
  • Sep 21, 2022Complaint2 findings
  • Apr 5, 2022Complaint2 findings · 1 harm
  • Feb 7, 2020Standard14 findings
  • Jan 6, 2020Complaint1 finding
  • Apr 30, 2019Complaint1 finding
  • Jan 9, 2019Standard5 findings
  • Aug 17, 2018Complaint1 finding
  • Dec 22, 2017Standard4 findings
  • Dec 29, 2016Standard8 findings
  • Mar 7, 2016Complaint1 finding
  • Jan 4, 2016Standard8 findings
  • Sep 9, 2015Complaint1 finding
  • Oct 10, 2014Standard12 findings · 1 harm
  • Sep 11, 2014Complaint1 finding
  • Aug 16, 2013—6 findings
  • Jun 20, 2013—2 findings
  • Aug 24, 2012—14 findings
  • Jun 24, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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