Hayward Post Acute

In the surveyor’s words

From the most serious findings on record at Hayward Post Acute, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Dec 11, 2025

  Based on observation, staff interview, and record review, the facility failed to store and prepare food in accordance with professional standards for safety when: 1. The kitchen refrigerator had packages of uncooked meat stored directly above fruit.2. Diet Aide (DA) 1 had uncovered facial hair while they prepared resident food. These failures had the potential for contamination of food resulting in food borne illness for the 88 residents who lived at the facility.During an observation on 12/8/25 at 9:30 a.m., in the kitchen, the refrigerator had uncooked turkey and beef stored directly over cantaloupes. During an observation on 12/8/25 at 12:53 p.m., in the kitchen, DA 1 had uncovered facial hair while DA 1 prepared resident sandwiches. […]

• No harm, potential for more than minimal, widespreadF812Jun 27, 2024

  Based on observation, interview, and facility document review, the facility failed to store, prepare, and distribute food in a safe and sanitary manner when: 1. Corn was rinsed in the handwashing sink, during food preparation, 2. Meat was thawed in still water, 3. There was no air gap (a gap of air between the floor and a drainpipe to prevent backflow of sewage into the equipment) for the 3-part compartment sink, 4. Hand Hygiene protocol was not followed during food preparation, and 5. Hand Hygiene protocol was not followed during tray line. These failures had the potential to cause food borne illnesses for 81 residents who received food from the kitchen for a facility census of 88. Findings: 1. […]

• No harm, potential for more than minimal, patternF693Aug 16, 2024

  Based on interview, and record review, the facility failed to develop new interventions to address the prevention of displacement and clogging of one of one sampled resident's (Resident 1) nasogastric tube (NGT, a tube that is inserted through the nose going down into the stomach) when Resident 1's NGT was displaced or clogged five times between January to July 2024. This deficient practice resulted in five transfers to the acute care hospital emergency department for NGT reinsertion for Resident 1. […]

• No harm, potential for more than minimal, patternF677Jun 27, 2024

  Based on observation, interview and record review, the facility failed to ensure two of four sample selected residents (Resident 193 and Resident 43) received the necessary services to maintain good grooming, and personal hygiene, when Resident 193 and 43's shower schedules were not followed as scheduled. This deficient practice resulted in Resident 193 and 43 not receiving showers and were unhappy about their hygiene. Findings: A review of Resident 43's Admission Record indicated Resident 43 was admitted to the facility with multiple diagnoses including Hemiplegia (paralysis of one side of the body). […]

• No harm, potential for more than minimal, patternF638Feb 18, 2022

  Based on interview and record review, for eight of 13 residents (Resident 3, 5, 6, 11, 12, 13, 14, and 24) reviewed for resident assessments, the facility failed to assess residents using the quarterly review instrument as required. This failure had the potential to result in the delay of assessment of the residents' needs and goals of care and inability to monitor each residents' decline and progress over time. Findings: During a telephone interview and concurrent record review with the Minimum Data Set Coordinator (MDSC) on 2/17/22 at 1:08 p.m., MDSC stated all Minimum Data Set (MDS, an assessment tool used to direct resident care) assessments should be completed timely based on the requirement in Resident Assessment Instrument (RAI, a system for evaluation and documentation in long-term… […]