Deficiency Index

Wilkesboro Health and Rehabilitation

North Wilkesboro, North Carolina · CCN 345401

13 surveys since 2012. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
37
Surveys
13
Harm or worse
2
Immediate jeopardy
1
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file9/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
111
Ownership
For profit - Corporation
Chain
SANSTONE HEALTH & REHABILITATION
County
Wilkes · rural
Medicare-certified since
1991

CMS ratings

Overall
3
Health inspection
4
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Jul 30, 2026

102 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover28.2%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1381.3%E318.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 16 of the 37 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5611×

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • F5821×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F5831×

    Keep residents' personal and medical records private and confidential.

In the surveyor’s words

From the most serious findings on record at Wilkesboro Health and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF686Dec 2, 2021

    Based on record review, staff, Nurse Practitioner, and Medical Doctor interview the facility failed to identify and assess a change in a resident skin condition for 1 of 3 residents reviewed for pressure ulcers (Resident #143) resulting in the development of an unstageable deep tissue injury to the residents sacral area. The findings included: Resident #143 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the 5-day admission Minimum Data Set (MDS) dated [DATE] indicated that Resident #143 was severely cognitively impaired for daily decision making and required extensive assistance with bed mobility and transfers. The MDS further indicated Resident #143 was at risk for developing pressure ulcers but had none on admission. […]

  • No harm, potential for more than minimal, patternF582Sep 11, 2024

    Based on record review and staff interviews, the facility failed to provide a complete Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNF ABN) by omitting the estimated out of pocket cost for care for 4 of 4 residents reviewed for beneficiary notices (Residents #4, #151, #45, #11). The findings included: a. Resident #4 was admitted to the facility on [DATE]. The medical record revealed a CMS-10123 Notice of Medicare Non-Coverage letter (NOMNC) was relayed by phone on 8/21/24 to Resident #4's representative. The notice indicated that Medicare coverage for skilled services was to end on 8/23/24. […]

  • No harm, potential for more than minimal, patternF812Sep 11, 2024

    Based on observations and staff interviews, the facility failed to discard expired food and food items with signs of spoilage stored for use in 1 of 1 walk-in cooler. The facility also failed to label and date food items in 1 of 1 walk in cooler and in 1 of 2 nourishment room freezers (Hall 100). Additionally, the facility failed to store a dry ingredient scoop in a manner to prevent cross-contamination of food. These practices had the potential to affect food served to residents. The findings included: a. An initial tour of the kitchen was made on [DATE] at 11:13 AM. […]

  • No harm, potential for more than minimal, patternF690Jun 15, 2023

    Based on observations, record reviews and staff interviews, the facility failed to anchor a Resident's indwelling urinary catheter tubing (Resident #53) to prevent pulling and trauma and failed to change the drainage sponge as ordered around a Resident's suprapubic stoma (an artificial opening in the skin) where the suprapubic urinary catheter was inserted (Resident #19). This was for 2 of 3 residents (Resident #53 and #19) who were reviewed for urinary catheters. The findings include: 1. Resident #53 was admitted to the facility on [DATE] with diagnoses that included obstructive uropathy requiring a urinary catheter. Review of Resident #53's care plan dated 04/16/23 indicated the resident required an indwelling urinary catheter related to obstructive uropathy. […]

  • No harm, potential for more than minimal, patternF761Dec 2, 2021

    Based on observations and staff interviews the facility failed to remove loose unsecure medications from the medication cart drawers for 3 of 3 medication carts reviewed for medication storage (300 Hall Cart, 200 Hall Cart #3 and #2). The findings include: An observation was made on 12/02/21 at 12:18 PM of the 300 Hall medication cart. The observation revealed 8 unidentified medications of various shapes, sizes and colors and a half of a white tablet lying loose and unsecure in the drawers of the medication cart. An interview was conducted with Medication Aide (MA) #2 on 12/02/21 at 12:18 PM. The MA who had been employed for 2 years observed the loose medications and stated she could not identify the various medications and that the medications should not be loose in the drawers. […]

Read 21 findings in full →The most serious and the most recent: 21 of 37 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 30, 2026Complaint1 finding
  • Dec 11, 2025Standard and complaint3 findings
  • Sep 11, 2024Standard6 findings
  • Jun 15, 2023Standard6 findings
  • Dec 2, 2021Standard and complaint6 findings · 1 harm
  • Jan 29, 2021Complaint1 finding
  • Nov 12, 2020Infection control1 finding
  • Feb 17, 2018Standard6 findings · 1 harm
Show the 5 earlier surveys
  • Dec 15, 2016Standard2 findings
  • Oct 29, 2015Standard2 findings
  • Dec 19, 2014Standard1 finding
  • Aug 22, 2013—1 finding
  • Jun 7, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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