Deficiency Index

Madison Health and Rehabilitation

Mars Hill, North Carolina · CCN 345206

14 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
38
Surveys
14
Harm or worse
5
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse5

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file10/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
For profit - Limited Liability company
Chain
SANSTONE HEALTH & REHABILITATION
County
Madison
Medicare-certified since
1981

CMS ratings

Overall
5
Health inspection
4
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Feb 11, 2026

271 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.603.47
Registered-nurse hours per resident day0.67—
Annual nurse turnover37.9%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$9,110 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG120.0%H—I—
No harm, potential for more than minimalD240.0%E240.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 5 of the 38 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6931×

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

In the surveyor’s words

From the most serious findings on record at Madison Health and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF600Aug 27, 2025

    Based on observations, record review and resident, staff and Medical Doctor interviews, the facility failed to protect a resident's (Resident #2) right to be free from physical abuse when a resident (Resident #1) with moderate cognitive impairment and no previous history of behaviors or aggression, hit Resident #2 in the face, head and neck causing injuries. Resident #1 continued to show aggression toward staff members until Nurse Aide (NA) #1 was able to get him redirected back to his bed at which point Resident #1 stated he had injured Resident #2. Resident #2 was immediately removed from the room and sent to the hospital for further evaluation. […]

  • Actual harm, isolatedF580Feb 18, 2022

    Based on record review and staff, Nurse Practitioner (NP), and Physician interviews the facility failed to notify the Physician of a new pressure injury for 1 of 3 residents (Resident #130) reviewed for pressure ulcers. Findings included: Resident #130 was admitted to the facility 07/16/21 with one unstageable pressure ulcer covered with slough/eschar (dead tissue) and was readmitted to the facility 11/01/21. A Wound Management Detail report dated 11/02/21 revealed Resident #130 was readmitted to the facility 11/01/21 with a new deep tissue injury (DTI) to the lateral (side) aspect of his left heel which was 100% covered with thick, dry, necrotic (dead) tissue. The report also stated Resident #130's existing left heel ulcer was larger in size and had purulent (pus) drainage. […]

  • Actual harm, isolatedF686Feb 18, 2022

    Based on record review and staff and Nurse Practitioner (NP) and Physician interviews the facility failed to assess for the development of a pressure ulcer and failed to obtain pressure ulcer treatment orders from a Physician for 1 of 3 residents (Resident #130) reviewed for pressure ulcers. Findings included: Resident #130 was admitted to the facility 07/16/21 with one unstageable pressure ulcer covered with slough/eschar (dead tissue) and was readmitted to the facility 11/01/21. A Wound Management Detail report dated 11/02/21 revealed Resident #130 was readmitted to the facility 11/01/21 with a new deep tissue injury (DTI) to the lateral (side) aspect of his left heel which was 100% covered with thick, dry, necrotic (dead) tissue. […]

  • No harm, potential for more than minimal, patternF812Feb 11, 2026

    Based on observations and staff interviews, the facility failed to discard food with signs of spoilage and remove expired food items in 1 of 1 walk-in cooler; maintain a clean and sanitary ice machine for 1 of 1 ice machine; date an opened food item in 1 of 1 dry storage room; and label and date opened food items for 1 of 1 kitchen. These practices had the potential to affect food served to residents. Findings included:a. An initial observation of the kitchen on 02/08/26 (Sunday) at 9:27 AM made without staff present revealed the following: - an undated bin of sugar- an undated bin of flour- an undated bin of cornmealb. […]

  • No harm, potential for more than minimal, patternF812Nov 15, 2024

    Based on observations and staff interviews the facility failed to remove expired food from 1 of 3 kitchen refrigerators (walk-in refrigerator). This practice had the potential to affect food served to residents. Findings Included An observation of the walk-in refrigerator in the kitchen on [DATE] at 9:40 AM with the Dietary Manager (DM) found one resealable plastic bag dated ,d+[DATE] that contained deli meat. The DM stated during the observation that opened and stored food should be kept for 7 days and then thrown out; she immediately removed the food. The DM stated the morning cook checks the walk-in refrigerator each morning for food out of date and discarded them. […]

Read 22 findings in full →The most serious and the most recent: 22 of 38 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 11, 2026Standard1 finding
  • Aug 27, 2025Complaint1 finding · 1 harm
  • Nov 15, 2024Standard1 finding
  • Aug 30, 2023Standard2 findings
  • Feb 18, 2022Complaint9 findings · 2 harm
  • Nov 20, 2020Infection control1 finding
  • Jan 24, 2020Standard2 findings
  • Dec 6, 2018Standard3 findings
Show the 6 earlier surveys
  • Dec 15, 2017Standard3 findings
  • Oct 27, 2016Standard2 findings
  • Sep 17, 2015Standard and complaint5 findings · 2 harm
  • Aug 14, 2014Standard4 findings
  • Apr 26, 2012—1 finding
  • Feb 17, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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