Deficiency Index

Redwood Health & Rehab

Charlotte, North Carolina · CCN 345243

29 surveys since 2010, 10 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
122
Surveys
29
Harm or worse
10
Immediate jeopardy
6
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
116
Ownership
For profit - Limited Liability company
Chain
SIMCHA HYMAN & NAFTALI ZANZIPER
County
Mecklenburg
Medicare-certified since
1984

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Jun 23, 2026

139 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.433.47
Registered-nurse hours per resident day0.45—
Annual nurse turnover55.6%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$7,742 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1266.7%E316.7%F15.6%
No harm, potential for minimalA—B15.6%C15.6%
CMS’s current file: 18 of the 122 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8422×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

In the surveyor’s words

From the most serious findings on record at Redwood Health & Rehab, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Apr 20, 2021

    Based on observations, an interview with the legal guardian, the physician, interviews with staff, and record review, the facility failed to implement elopement interventions to prevent Resident #2's unauthorized and unsupervised exit from the facility. Resident #2, with an appointed Department of Social Services (DSS) guardian of the person, assessed at risk for elopement and a diagnosis of Alzheimer's disease, exited the facility on 3/21/21 after 8:35 PM in her wheelchair with a wander guard management bracelet (WG) on her wheelchair that did not sound to alert staff and the facility exit door automatic lock system did not engage to prevent egress. […]

  • No harm, potential for more than minimal, widespreadF851Jan 17, 2024

    Based on staff interview and record review, the facility failed to electronically submit direct care staffing information based on payroll data to the Centers for Medicare and Medicaid (CMS) as required for quarter 1 of fiscal year (FY) 2023 (October - December 2023). The failure occurred for 1 of 5 quarters reviewed. The findings included: A review of the Payroll Based Journal (PBJ) Staffing Data report from the Certification and Survey Provider Enhanced Reports (CASPER) database revealed the facility failed to submit the required PBJ Staffing Data for the first quarter of FY 2023. […]

  • No harm, potential for more than minimal, patternF812May 11, 2026

    Based on observations and staff interviews, the facility failed to discard dented canned goods stored for use, failed to dry divided plates prior to stacking, and failed to discard a wet cardboard box of pound cakes covered in frozen condensation. These practices occurred in 1 of 1 walk-in freezer, 1 of 1 dishwashing area, and 1 of 1 dry storage area and had the potential to affect food served to residents. The findings included:An initial tour of the main kitchen occurred on 5/4/26 at 9:58 AM with the Dietary Manager. The following concerns were identified:-A 108 ounce (oz.) can of applesauce with a large dent on the rim and side, a 6.62 pound (lb.) can of mandarin oranges with a small dent on rim, and a 7 lb. […]

  • No harm, potential for more than minimal, patternF761Apr 24, 2025

    Based on observation, record review, and staff interviews, the facility failed to secure an opened bottle of antacid for 1 of 1 Resident (Resident #90) and failed to store 3 unopened eye drops at the proper temperature per manufacturer's instructions for 1 of 4 medication cart (100 halls medication cart) review for medication storage. The findings included: a. Resident #90 was admitted to the facility on [DATE]. A review of Resident #90's medication records revealed he had never been assessed nor approved for self-administration of medication since admission. […]

  • No harm, potential for more than minimal, patternF835Jan 17, 2024

    Based on interviews with staff and record review, the facility administration failed to provide effective leadership and oversight when the facility failed to enact their emergency operations plan to notify law enforcement of a missing resident. Resident #86 left the facility for a planned leave of absence but did not return to the facility as planned and did not communicate to the facility the Resident's whereabouts for 12 days. This failure occurred for 1 of 1 sampled residents reviewed. […]

Read 29 findings in full →The most serious and the most recent: 29 of 122 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 23, 2026Complaint2 findings
  • May 11, 2026Standard and complaint4 findings
  • Apr 24, 2025Standard and complaint8 findings
  • Jan 17, 2024Standard4 findings
  • May 19, 2022Complaint1 finding
  • Apr 20, 2021Complaint2 findings · 1 harm
  • Nov 5, 2020Infection control1 finding
  • Nov 15, 2019Standard and complaint5 findings
Show the 21 earlier surveys
  • Oct 18, 2018Standard5 findings
  • Aug 23, 2018Complaint2 findings
  • Mar 13, 2018Complaint9 findings · 4 harm
  • Feb 9, 2018Complaint4 findings
  • Jun 13, 2017Complaint5 findings
  • Mar 23, 2017Complaint18 findings · 1 harm
  • Jun 30, 2016Standard8 findings
  • Sep 29, 2015Complaint3 findings
  • May 22, 2015Standard and complaint8 findings
  • Feb 25, 2014—1 finding · 1 harm
  • Jan 31, 2014—2 findings
  • Dec 5, 2013—7 findings
  • Jul 2, 2013—1 finding
  • Sep 14, 2012—6 findings
  • May 23, 2012—1 finding
  • Mar 28, 2012—2 findings · 1 harm
  • Nov 4, 2011—2 findings · 1 harm
  • Jul 14, 2011—6 findings
  • Mar 17, 2011—3 findings
  • Oct 27, 2010—1 finding
  • Sep 16, 2010—1 finding · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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