Riverpoint Crest Nursing and Rehabilitation Center
New Bern, North Carolina · CCN 345211
12 surveys since 2011, 1 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 41
- Surveys
- 12
- Harm or worse
- 1
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 105
- Ownership
- For profit - Corporation
- Chain
- PRINCIPLE LONG TERM CARE
- County
- Craven · rural
- Medicare-certified since
- 1981
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 4
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.
Last survey on record
Sep 18, 2025
417 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.36 | 3.47 |
| Registered-nurse hours per resident day | 0.53 | — |
| Annual nurse turnover | 23.4% | 49.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1487.5% | E212.5% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6412×
Ensure each resident receives an accurate assessment.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6572×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F8802×
Provide and implement an infection prevention and control program.
- F5501×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
In the surveyor’s words
From the most serious findings on record at Riverpoint Crest Nursing and Rehabilitation Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF584Aug 4, 2023
Based on observation and interviews with resident, vendor company, and staff, the facility failed to clean a black substance on and around the ceiling vents (diffusers) for 3 of 4 resident rooms (Rooms #501, #505 & #508) and 1 of 4 nursing station areas (500 hall nursing station) observed for environment. In addition, the facility failed to initiate testing of the black substance to ensure it was not hazardous to residents. Findings included: Observation on 7/24/23 at 11:23 AM, during the initial tour revealed room [ROOM NUMBER]'s ceiling vent had a dark substance on the vent and on the ceiling around the vent. An interview on 7/26/23 at 9:54 AM with a resident who resided in room [ROOM NUMBER]. The resident was alert and oriented to person, place, time, and situation. […]
- No harm, potential for more than minimal, patternF657Aug 4, 2023
Based on record review and staff interviews the facility failed to have quarterly care plan meetings for 2 of 4 residents reviewed for care planning (Resident #23, Resident #11). Findings included: 1. Resident #23 was admitted to the facility on [DATE]. His active diagnoses included chorea, psychomotor deficit following cerebral infarction, type 2 diabetes, and psychophysiological insomnia. Review of a social narrative progress note dated 6/17/22 revealed the social worker spoke with Resident #23's case worker. The Case Worker asked the social worker to send over the care plan as well as medical records for her status report. The Case Worker indicated she had not had the chance to schedule a care plan meeting. […]
- No harm, potential for more than minimal, isolatedF550Sep 18, 2025
Based on observations, record review and staff interviews the facility failed to treat 1 of 3 residents in a respectful and dignified manner when Resident #66 was seated in his geriatric wheelchair (a special medical recliner with a wheeled base designed for older adults and individuals with mobility issues) as Occupational Therapist #1 pulled the wheelchair down the hall with the resident positioned behind her resulting in the resident being unable to see where he was being taken to. A reasonable person has the expectation of being treated with dignity and would not want to be moved via wheelchair in a backwards motion with no ability to view where they are traveling. Findings included: Resident #66 was admitted to the facility on [DATE]. […]
- No harm, potential for more than minimal, isolatedF553Sep 18, 2025
Based on record review, staff and Resident Representative (RR) interviews, the facility failed to facilitate the inclusion of the RR of a severely cognitively impaired resident in the care planning process for 1 of 2 residents reviewed for the care planning process (Resident #71). Findings included: Resident #71 was admitted to the facility on [DATE]. The most recent Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #71 was severely cognitively impaired. The medical record indicated Resident #71's family member was her Resident Representative (RR). A review of the care plan for Resident #71 indicated it was last revised on 8/18/25. […]
- No harm, potential for more than minimal, isolatedF554Sep 18, 2025
Based on observations, record review, and staff and resident interviews, the facility failed to assess the ability of a resident to self-administer medications (chewable antacid tablets, cough drops, topical arthritis cream with 25% capsaicin and topical arthritis pain relief gel with 2% menthol) that were kept at the bedside for 1 of 1 resident reviewed for self-administration of medications (Resident #19). Findings included: Resident #19 was admitted to the facility on [DATE] with diagnoses that included non-Alzheimer's dementia and chronic pain syndrome. Review of Resident #19's quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated she was moderately cognitively impaired. […]
Read 21 findings in full →The most serious and the most recent: 21 of 41 on record.
Every survey on record
FindingsAt actual harm or above
- Sep 18, 2025Standard9 findings
- Sep 26, 2024Standard5 findings
- Aug 4, 2023Standard and complaint2 findings
- May 5, 2022Standard and complaint8 findings
- Sep 16, 2021Complaint2 findings
- Feb 22, 2021Infection control1 finding
- Dec 5, 2019Standard6 findings
- Nov 30, 2018Standard1 finding
Show the 4 earlier surveys
- Dec 20, 2017Standard1 finding
- Jan 26, 2017Standard1 finding
- Feb 2, 2012—1 finding
- Feb 25, 2011—4 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Harnett Woods Nursing and Rehabilitation CenterDunnno harm findings
- Capital Nursing and Rehabilitation CenterRaleighno harm findings
- PruittHealth-Crystal CoastBeaufort1 harm finding
- Madison Health and RehabilitationMars Hill3 harm findings
- Wilkesboro Health and RehabilitationNorth Wilkesboro1 harm finding
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