Based on record review, observation, resident, staff, and family interviews, the facility failed to honor a resident's (Resident #49) right to choose their preferred method of bathing and the resident's right to refuse a shower. On 4-22-23, Resident #49 had refused her shower three times and on the third refusal Nurse #1 was informed of Resident #49's refusal to take a shower. Nurse #1 informed Nursing Assistant (NA) #1 and NA #2 that the resident had to take a shower regardless of Resident #49's refusal. Nurse #1 and 5 NAs (NA #1, NA #2, NA #3, NA #4, and NA #5) proceeded to force Resident #49, who was combative and stating she did not want to get out of bed and have a shower, out of the bed, into a shower chair and into the shower. …
F561 citations in North Carolina
Self-determination · Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F561 more often than its own record predicts
1.76 times the share F561 takes of citations nationally.
Of every deficiency written in North Carolina in 2025, this is the portion that was F561.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F561 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, record review and staff interview and Nurse Practitioner (NP) interviews, the facility failed to allow 1 of 4 residents the choice to take a shower (Resident #1). Resident #1 was very sad and stated she felt less than a person not being able to get a shower. The findings included: Resident #1 was admitted to the facility on [DATE] with a diagnosis that included major depressive disorder and spinal stenosis. Review of physician order dated 3/20/20 revealed Resident #1 was to have a shower on Monday, Wednesday, and Friday. The quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #1 was cognitively intact and was dependent on 2 staff for bathing. …
Based on record review, resident and staff interviews, the facility failed to honor a resident's choice and provide showers as scheduled for 1 of 3 residents reviewed for choices (Resident #79). The findings included: Resident #79 was admitted to the facility on [DATE] with diagnoses that included hemiplegia (paralysis) and hemiparesis (weakness) following cerebral infarction (stroke). A quarterly Minimum Data Set assessment dated [DATE] indicated Resident #79 was cognitively intact and required substantial/maximum assist with showers/baths. A review of Resident #79's active care plan updated 6/16/26 included a problem area of Activity of Daily Living (ADL) self-care performance deficit related to impaired mobility. Intervention included assistance with ADLs as needed. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 1.78% | 3.40× |
| 2024 | 0.80% | 1.93× |
| 2025 | 0.67% | 1.76× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction