Deficiency Index

Valley View Care and Rehabilitation

Andrews, North Carolina · CCN 345426

19 surveys since 2010, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
98
Surveys
19
Harm or worse
6
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse6

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
76
Ownership
For profit - Limited Liability company
Chain
AVARDIS HEALTH
County
Cherokee · rural
Medicare-certified since
1992

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 94 for-profit facilities of 66–99 beds in North Carolina.

Last survey on record

Jul 17, 2026

115 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.233.42
Registered-nurse hours per resident day0.98—
Annual nurse turnover50.0%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$24,955 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG412.9%H—I—
No harm, potential for more than minimalD1548.4%E929.0%F26.5%
No harm, potential for minimalA—B—C13.2%
CMS’s current file: 31 of the 98 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7562×

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

In the surveyor’s words

From the most serious findings on record at Valley View Care and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF689Jul 17, 2026

    Based on record review and interviews with residents, staff, Psychiatric Provider and the Medical Director the facility failed to implement effective systems to prevent an accidental overdose. On 7/02/26, staff found Resident #1 in his room pale, sweating, and incoherent and observed crushed pills and white powder on his television stand. Staff administered Narcan (a nasal spray that rapidly reverses opioid overdose), and within two minutes Resident #1 was able to answer questions and assist with transfer to the Emergency Medical Services (EMS) stretcher. […]

  • Actual harm, isolatedF689Jun 4, 2026

    Based on observations, record review, and staff and Medical Director interviews, the facility failed to provide care in a safe manner when staff assisted a resident with muscle weakness, dementia, and was bedbound with incontinence care. The resident fell off the side of the bed onto the floor, was bleeding from her head, and immediately transferred to the hospital for treatment. A hospital x-ray (imaging test for body's internal structures) revealed Resident #3 had suffered a laceration to the left side of the scalp and neck fractures during the fall. Resident #3 received treatment at the hospital on 5/30/26 and was discharged back to the facility on 5/31/26. The deficient practice occurred for 1 of 3 residents for the prevention of accidents (Resident #3). […]

  • Actual harm, isolatedF550Nov 2, 2023

    Based on record review and resident and staff interviews, the facility failed to maintain a resident's dignity by not providing assistance when requested by a resident (Resident #259) with a wet brief for 1 of 2 residents reviewed for dignity. Resident #259 stated this made her feel not too good, aggravated and worried that staff had forgotten her. The findings included: Resident #259 was admitted to the facility on [DATE] for Repair of Displaced Spiral Fracture of Right Tibia (a broken lower leg bone in a twisted motion) and Spondylosis (breakdown and separation of the lower spinal vertebra and disks). The 5-Day Admission Minimum Data Set Assessment on 10/25/23 indicated Resident #259 was cognitively intact. She was frequently continent of bladder and continent of bowel function. […]

  • Actual harm, isolatedF725Nov 2, 2023

    Based on record review, observations, and staff interviews, the facility failed to provide sufficient nursing staff to assist residents with incontinence care, showers, bed baths and hair care, wound care, and to provide pneumococcal vaccines to eligible residents for 5 of 12 residents (Residents #259, #51, #13, #25, and #7) reviewed for sufficient staffing. The findings included: This tag was cross-referenced to: F550 - Based on record review and resident and staff interviews, the facility failed to maintain a resident's dignity by not providing assistance when requested by a resident (Resident #259) with a wet brief for 1 of 2 residents reviewed for dignity. […]

  • No harm, potential for more than minimal, widespreadF812Nov 2, 2023

    Based on observations and staff interviews, the facility failed to maintain a clean kitchen floor, discard expired food items available for resident use in 1 of 1 walk-in cooler, label and date food in 1 of 1 reach-in refrigerator, maintain a clean refrigerator in 1 of 1 nourishment room on E Hall and maintain air vents free from dust buildup in the kitchen. These practices had the potential to affect food and beverages served to the residents. The findings included: a. An initial observation of the kitchen on [DATE] at 9:10 AM was made with the Dietary Manager (DM). […]

Read 22 findings in full →The most serious and the most recent: 22 of 98 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 17, 2026Complaint1 finding · 1 harm
  • Jun 4, 2026Complaint4 findings · 1 harm
  • Apr 30, 2026Standard6 findings
  • Mar 14, 2025Standard and complaint6 findings
  • Nov 2, 2023Standard and complaint14 findings · 2 harm
  • Apr 21, 2022Standard1 finding
  • Sep 11, 2019Standard2 findings
  • Oct 27, 2017Complaint4 findings
Show the 11 earlier surveys
  • Sep 21, 2017Standard and complaint7 findings
  • Apr 21, 2017Complaint1 finding
  • Apr 6, 2017Complaint2 findings
  • Sep 30, 2016Standard and complaint17 findings
  • Feb 25, 2016Complaint1 finding
  • Aug 20, 2015Standard and complaint10 findings
  • Jun 12, 2014Standard7 findings
  • Sep 10, 2013—1 finding
  • Mar 28, 2013—7 findings · 2 harm
  • Feb 16, 2012—1 finding
  • Dec 1, 2010—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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