Brook Stone Living Center
Pollocksville, North Carolina · CCN 345394
18 surveys since 2011. The first finding at harm level was recorded in 2023.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 61
- Surveys
- 18
- Harm or worse
- 1
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 80
- Ownership
- For profit - Corporation
- Chain
- Independent
- County
- Jones · rural
- Medicare-certified since
- 1991
CMS ratings
- Overall
- 3
- Health inspection
- 4
- Staffing
- 1
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 94 for-profit facilities of 66–99 beds in North Carolina.
Last survey on record
Jun 4, 2025
523 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.23 | 3.42 |
| Registered-nurse hours per resident day | 0.36 | — |
| Annual nurse turnover | 38.6% | 51.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J15.3% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1368.4% | E210.5% | F15.3% |
| No harm, potential for minimal | A— | B210.5% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6413×
Ensure each resident receives an accurate assessment.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8672×
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
In the surveyor’s words
From the most serious findings on record at Brook Stone Living Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF600Aug 25, 2023
Based on record review and resident, staff, Responsible Party (RP) and law enforcement officer interviews, the facility failed to protect a cognitively impaired resident (Resident #1) from physical abuse from an employee when Nursing Assistant (NA) #1 was witnessed by another employee, Personal Care Assistant (PCA) #1, with both hands around Resident #1's neck in response to the resident being combative with care. Resident #1 did not have the cognitive capacity to express an adverse outcome. A reasonable person would have been traumatized by being physically abused by their caregiver in their home environment. This occurred for 1 of 2 resident reviewed for abuse. Immediate Jeopardy began on 08/09/23 when the facility failed to protect Resident #1's right to be free from abuse. […]
- No harm, potential for more than minimal, widespreadF809Jan 20, 2023
Based on staff interviews, consultant Registered Dietitian (RD) interview, and record review, the facility failed to serve a nourishing snack at bedtime when the time between dinner and breakfast was greater than 14 hours for residents residing on 2 of 2 resident hallways (100 Hall and 300 Hall). The findings included: A review of the facility's [NAME] Stone Living Center Meal Times indicated the food line start times were scheduled as follows: -The meal line for the 300 Hall was scheduled to begin at 4:45 PM for Dinner and at 7:15 AM for Breakfast (indicative of a 14 hour and 30 minute time span between the two meals); -The meal line for the 100 Hall Cart 1 was scheduled to begin at 4:50 PM for Dinner and at 7:30 AM for Breakfast (indicative of a 14 hour and 40 minute time span between… […]
- No harm, potential for more than minimal, widespreadF801Oct 6, 2021
Based on record review and staff and consulting Dietitian interviews the facility failed to employ a clinically qualified nutritional professional on a full time basis when the currently employed dietary manager's certificate was expired. The affected 33 of 33 resident who received meals from the dietary department. The findings included: During an interview with the Dietary Manager on [DATE] at 4:20 PM she stated she was not currently a certified dietary manager because her certificate expired. She stated she had worked at the current facility for the last 2 years. A review of the certificate from the Certifying Board for Dietary Managers provided by the Dietary Manager revealed it expired on [DATE]. […]
- No harm, potential for more than minimal, widespreadF803Oct 6, 2021
Based on observations, staff and consulting Dietitian interviews, and record review the facility failed to have planned menus which included the correct foods and portions for the dietary staff to serve for 2 of 2 meal observations. This practice resulted in incorrect foods being served to residents. The findings included: A review of the Week 4 Spring Summer 2021 menu provided by the facility revealed on day 2 (Tuesday 10/5/21) the breakfast meal was fried egg patty, sausage link, cold cereal, toast/jelly, juice milk, coffee. There were no portions sizes or clarifications for therapeutic diets. A review of the Day 2 Week 4 menu (Tuesday 10/5/21) spread sheet approved by the consulting Registered Dietitian revealed a breakfast menu of 4 ounces of assorted juice. […]
- No harm, potential for more than minimal, patternF761May 1, 2024
Based on observation, record review, and staff interview the facility failed to remove expired medications from the refrigerator for 2 of 2 med rooms. Findings included: 1a. An observation on 05/01/24 at 1:31 PM in the presence of the Director of Nursing (DON) revealed the medication room [ROOM NUMBER] (100 hall) refrigerator had 5 expired antibiotics. There were 2 expired Intravenous (IV) antibiotic infusion doses for a resident who was no longer in the facility with the expiration date of 4/8/24. An additional 3 expired IV antibiotic infusion doses were found for another resident with an expiration date of 4/19/24. 1b. […]
Read 20 findings in full →The most serious and the most recent: 20 of 61 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 4, 2025Standard and complaint3 findings
- May 1, 2024Standard8 findings
- Aug 25, 2023Complaint1 finding · 1 harm
- Jan 20, 2023Standard7 findings
- Oct 6, 2021Standard11 findings
- Aug 12, 2021Complaint1 finding
- Mar 25, 2021Complaint1 finding
- Dec 22, 2020Infection control1 finding
Show the 10 earlier surveys
- Jul 11, 2019Standard3 findings
- Mar 7, 2019Complaint3 findings
- May 4, 2017Standard1 finding
- Aug 3, 2016Complaint2 findings
- Apr 7, 2016Standard1 finding
- Mar 27, 2014Standard2 findings
- Feb 22, 2013—4 findings
- Mar 2, 2012—4 findings
- Nov 21, 2011—2 findings
- Apr 13, 2011—6 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Liberty Commons Nsg and Rehab Ctr of Rowan CountySalisbury1 harm finding
- Mountain Ridge Rehabilitation and Healthcare CenteBlack Mountain3 harm findings
- Carolina Rehab Center of BurkeConnelly Spring3 harm findings
- Litchford Falls Health and Rehabilitation CenterRaleigh3 harm findings
- Valley View Care and RehabilitationAndrews4 harm findings
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction