Deficiency Index

Life Care Center of Hendersonville

Hendersonville, North Carolina · CCN 345463

15 surveys since 2011. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
76
Surveys
15
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file10/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Limited Liability company
Chain
LIFE CARE CENTERS OF AMERICA
County
Henderson
Medicare-certified since
1994

CMS ratings

Overall
3
Health inspection
2
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 94 for-profit facilities of 66–99 beds in North Carolina.

Last survey on record

Aug 27, 2025

439 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.613.42
Registered-nurse hours per resident day0.76—
Annual nurse turnover56.5%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$40,986 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.1%H—I—
No harm, potential for more than minimalD1546.9%E825.0%F412.5%
No harm, potential for minimalA—B39.4%C13.1%
CMS’s current file: 32 of the 76 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

In the surveyor’s words

From the most serious findings on record at Life Care Center of Hendersonville, in the surveyor’s own words.

  • Actual harm, isolatedF689Jul 19, 2024

    Based on observation, record review and Responsible Party, Physician Assistant, resident and staff interviews, the facility failed to include a resident's transfer status in the comprehensive care plan for staff to safely transfer a resident from the wheelchair to bed resulting in the resident falling to the floor (Resident #44) and failed to transfer a dependent resident from the bed to the wheelchair using a mechanical lift and two-person assistance as indicated on the care plan (Resident #8) for 2 of 3 residents reviewed for accidents and mobility. On the evening of 05/17/24, Nurse Aide #1 attempted to independently transfer Resident #44 to the bed resulting in Resident #44 falling to the floor onto her left side. […]

  • No harm, potential for more than minimal, widespreadF727Aug 27, 2025

    Based on record review and staff interviews, the facility failed to ensure Registered Nurse (RN) coverage was provided for at least 8 consecutive hours per day for 5 of 6 days reviewed (Dates 02/01/25, 02/02/25, 02/09/25, 03/01/25, and 03/02/25). Findings included:Review of the daily nurse staffing sheets and associated time clock reports for the period 01/01/25 through 03/31/25 revealed the facility did not have the required RN coverage on the following dates: 02/01/25, 02/02/25, 02/09/25, 03/01/25, and 03/02/25.During an interview on 08/27/25 at 1:52 PM, the Central Supply Manager revealed she handled the Skilled Nursing staff schedules in January 2025 through March 2025. […]

  • No harm, potential for more than minimal, widespreadF812Jul 19, 2024

    Based on observations and staff interviews the facility failed to maintain a clean fan in the food preparation area of 1 of 1 kitchen; maintain clean walls and a clean ceiling in 1 of 1 walk-in cooler; label and date open food items, discard expired food, and discard food with signs of spoilage in 1 of 1 walk-in cooler; date milkshakes to identify their use-by date in 1of 1 walk-in cooler; date an opened food item in 1 of 1 walk-in freezer; discard expired food items in 1 of 1 kitchen; and ensure food and beverage items were labeled and dated and date milkshakes to identify their use-by date in 2 of 2 nourishment rooms (activity room refrigerator and ,d+[DATE] hall). These practices had the potential to affect food served to the residents. Findings included: 1. […]

  • No harm, potential for more than minimal, widespreadF814Feb 10, 2023

    Based on observations and interviews with staff, the facility failed to dispose of trash and keep the area surrounding the dumpster free of debris for 1 of 2 dumpsters reviewed. The findings included: An observation was made on 02/06/23 at 9:36 AM of the dumpster area. The dumpster doors were closed. Three clear plastic bags of garbage were laying on the ground below the closed doors of dumpster. The garbage bags contained what appeared as soiled briefs and personal protective equipment including disposable gloves and gowns. On the side of the dumpster 2 personal protective (PPE) gowns were laying directly on the ground. An interview was conducted on 02/06/23 at 9:36 AM with the Dietary Manager (DM). […]

  • No harm, potential for more than minimal, widespreadF886Feb 10, 2023

    Based on record review and staff interviews, the facility failed to follow their COVID-19 testing policy and the nationally recognized standard to test residents and staff immediately, but not earlier than 24 hours after the exposure, for 4 of 4 residents (Resident #12, Resident #56, Resident #59, Resident #60) and 5 of 5 staff members who tested positive for COVID-19 (Nurse Aide #2, Nurse Aide #6, Nurse Aide #7, Nurse #3, and Receptionist #1) and were identified through contract tracing as having close contact. […]

Read 20 findings in full →The most serious and the most recent: 20 of 76 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 27, 2025Standard5 findings
  • Nov 22, 2024Complaint2 findings
  • Aug 22, 2024Complaint4 findings
  • Jul 19, 2024Standard and complaint10 findings · 1 harm
  • Feb 10, 2023Standard and complaint11 findings
  • May 21, 2021Standard6 findings
  • May 9, 2019Standard3 findings
  • Apr 6, 2018Standard5 findings
Show the 7 earlier surveys
  • Feb 23, 2017Standard3 findings
  • Jan 7, 2016Standard4 findings
  • Feb 5, 2015Standard4 findings
  • Oct 3, 2013—4 findings
  • Aug 3, 2012—8 findings
  • Oct 6, 2011—1 finding
  • Jun 30, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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