Deficiency Index

The Chesapeake

Newport News, Virginia · CCN 495397

9 surveys since 2012, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
58
Surveys
9
Harm or worse
0
Immediate jeopardy
0
The record, 2012–2025
’12’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file6/9

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
52
Ownership
Non profit - Corporation
Chain
Independent
County
Newport News City
Medicare-certified since
2008

CMS ratings

Overall
3
Health inspection
3
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Dec 4, 2025

340 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover47.8%35.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1760.7%E725.0%F27.1%
No harm, potential for minimalA—B—C27.1%
CMS’s current file: 28 of the 58 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6222×

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5741×

    The resident has the right to receive notices in a format and a language he or she understands.

  • F5771×

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

In the surveyor’s words

From the most serious findings on record at The Chesapeake, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF732Dec 4, 2025

    Based on observations, staff interview, resident interviews and facility documentation, the facility staff failed to ensure staffing information was posted on one of one unit in a prominent place and readily accessible to all residents, staff and visitors. The findings included:During the initial tour of the facility on 12/2/2025, there was no observation of the daily posting of the nurse staffing information on the nursing unit. On the second day of survey (12/3/2025), no nurse staffing information was observed on the unit. On 12/3/2025 during a medication pass and pour observation, an interview was conducted with an alert resident who stated he did not know how to determine how many staff members were working.On 12/3/2025 at approximately 12:40 p.m. […]

  • No harm, potential for more than minimal, patternF574Dec 4, 2025

    Based on observation, resident interview, staff interview, and facility documentation, the facility's staff failed to ensure residents were aware of their right to contact the Ombudsman to advocate for them and of their right to file a complaint with the state certification agency. The findings included:On 12/03/25, during the group resident interview, none of the five residents (#2, #11, #21, #31, #43), that attended were aware of what or who the Ombudsman was or how to contact them. Also, none of the five residents in attendance were aware that they could make a complaint with the state agency or where they could find the information to do so. An interview was conducted with the facility's Activities Director (AD) and the Administrator on 12/03/25, at approximately 4:00 PM. […]

  • No harm, potential for more than minimal, patternF577Dec 4, 2025

    Based on observations and interviews, the facility staff failed to ensure the survey results book was readily accessible to residents, family members and legal representatives of residents. The findings included:On 12/02/25 at approximately 2:00 PM., during the facility tour, in the main hall leading to the Health Center Unit a sign was observed on the bulletin board that read Survey Book is available upon request in the main office. On 12/03/25, an interview was conducted with the Administrator concerning the survey book accessibility. The administrator stated that they initially had the survey book available to everyone without needing to request access, but it was moved to the office during construction. […]

  • No harm, potential for more than minimal, patternF585Dec 4, 2025

    Based on observation, resident interview, staff interview, and facility documentation, the facility's staff failed to ensure residents were aware of how to file a grievance or complaint. The findings included:On 12/03/25, during the group resident interview, none of the five residents (#2, #11, #21, #31, #43), that attended, were aware of the availability, or how to file a grievance or complaint. An interview was conducted with the facility's Activities Director (AD) and the Administrator on 12/03/25, at approximately 4:00 PM. The Administrator stated that Resident Rights, including how to file a grievance or complaint, are addressed on admission and discussed in Resident Council Meetings and in the Resident Handbook. […]

  • No harm, potential for more than minimal, patternF695Dec 4, 2025

    Based on observation, interview, clinical record review and facility documentation the facility staff failed to provide respiratory care consistent with professional standards of practice for 3 Residents (#19, #1 and #42) in a survey sample of 24 Residents. The findings included:1. The facility staff failed to ensure oxygen nasal canula and concentrator tubing were changed according to the physician's order for Resident #19. Resident #19 was admitted to the facility originally on 06/22/2022 and most recently readmitted on [DATE]. On 12/02/2025 at 01:15 PM, an observation was made of Resident #19's oxygen nasal canula and concentrator tubing dated 11/23/2025; the humidification bottle attached to the oxygen concentrator was not dated. […]

Read 20 findings in full →The most serious and the most recent: 20 of 58 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 4, 2025Standard12 findings
  • Jan 6, 2022Standard and complaint5 findings
  • Jan 15, 2020Standard and complaint12 findings
  • Sep 7, 2018Standard and complaint9 findings
  • Mar 16, 2017Standard3 findings
  • Jun 22, 2015Standard5 findings
  • Jun 5, 2014Standard4 findings
  • Jun 7, 2013—7 findings
Show the 1 earlier survey
  • Apr 19, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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