Deficiency Index

Norton Community Hospital SNF Unit

Norton, Virginia · CCN 495374

10 surveys since 2011. The first finding at harm level was recorded in 2026.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
96
Surveys
10
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file7/10

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
44
Ownership
Non profit - Corporation
Chain
Independent
County
Wise · rural
Medicare-certified since
2004

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Feb 12, 2026

270 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day7.234.85
Registered-nurse hours per resident day4.23—
Annual nurse turnover11.8%35.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,400 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.8%H—I—
No harm, potential for more than minimalD1990.5%E—F14.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 21 of the 96 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F6361×

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

  • F6401×

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

In the surveyor’s words

From the most serious findings on record at Norton Community Hospital SNF Unit, in the surveyor’s own words.

  • Actual harm, isolatedF887Feb 12, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to offer a 2025-2026 COVID-19 vaccine for three (3) of eight (8) sampled residents (Resident #5, Resident #13, and Resident #12). Resident #5 developed COVID-19 26 days following admission thus resulting in harm for Resident #5. The facility staff also failed to offer 2025-2026 COVID-19 vaccines to the facility staff. The findings included:1. For Resident #5, the facility staff failed to offer the resident a 2025-2026 COVID-19 vaccine following admission to the facility on 1/14/26. The resident tested positive for COVID-19 on 2/09/26 thus resulting in harm to the resident. […]

  • No harm, potential for more than minimal, widespreadF812Apr 29, 2021

    Based on observation, staff interview, and policy review the facility failed to ensure the sanitizing solution was maintained at an acceptable level to sanitize food contact surfaces; and failed to perform hand hygiene after contaminating their gloves and before touching resident food. This had the potential to affect 25 of 25 residents residing in the facility. Findings include: 1.On 04/26/21 at 11:07 AM one of two red containers of sanitizing solution used to sanitize food preparation surfaces and to hold wiping cloths measured at zero parts per million (ppm). The wiping container was located by the three-compartment sink. The Dietary Supervisor and the System Chef both verified the solution was not at the proper sanitizer level to sanitize the food contact surfaces. […]

  • No harm, potential for more than minimal, isolatedF636Feb 12, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to conduct an admission minimum data set (MDS) assessment within 14 calendar days after admission for two (2) of eight (8) sampled residents (Resident #1 and Resident #5).The findings included: 1. For Resident #1, the facility staff failed to conduct an admission MDS assessment within 14 calendar days after admission.A facility policy titled, Care Plan/Comprehensive Assessment revised 4/04/25 indicated The RAI (Resident Assessment Instrument) manual provides instructions for when and how to use the time frames for completing assessments and transmitting data.The resident demographic record indicated the facility admitted Resident #1 on 11/26/25. […]

  • No harm, potential for more than minimal, isolatedF640Feb 12, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to electronically transmit an admission minimum data set (MDS) assessment within 14 days following completion for one (1) of eight (8) sampled residents (Resident #1).The findings included: A facility policy titled Care Plan/Comprehensive Assessment revised 4/04/25 indicated The RAI (Resident Assessment Instrument) manual provides instructions for when and how to use the time frames for completing assessments and transmitting data.The Resident demographic record indicated the facility admitted Resident #1 on 11/26/25. […]

  • No harm, potential for more than minimal, isolatedF756Feb 12, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure the drug regimen review of each resident was reviewed at least monthly by a licensed pharmacist for one (1) of eight (8) sampled residents (Resident #1). The findings included:A facility policy titled, Medication Reconciliation/Drug Regimen revised 3/07/25 indicated, Residents drug regimen will be reviewed on admission prior to midnight the second day of admission, monthly and prn (as needed) as determined by the medical condition of the resident and risk of adverse consequences of medications.According to Resident #1's active problem list, the resident has a medical history that included a fracture of the right ankle, debility, chronic diastolic heart failure, and… […]

Read 20 findings in full →The most serious and the most recent: 20 of 96 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 12, 2026Standard6 findings · 1 harm
  • Apr 29, 2021Standard8 findings
  • Sep 6, 2018Standard7 findings
  • Jun 8, 2017Standard21 findings
  • May 11, 2016Standard8 findings
  • May 28, 2015Standard12 findings
  • Jul 31, 2014Standard1 finding
  • Aug 22, 2013—17 findings
Show the 2 earlier surveys
  • Sep 13, 2012—9 findings
  • Aug 25, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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