The Springs Nursing & Rehab Center
Hot Springs, Virginia · CCN 495220
15 surveys since 2011, 6 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 83
- Surveys
- 15
- Harm or worse
- 6
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 60
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Bath · rural
- Medicare-certified since
- 1990
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 4
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=16, floor 20).
Last survey on record
Sep 20, 2023
1,146 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.91 | 4.85 |
| Registered-nurse hours per resident day | 0.78 | — |
| Annual nurse turnover | 47.4% | 35.7% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1381.3% | E318.8% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5631×
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
- F6001×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6071×
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
In the surveyor’s words
From the most serious findings on record at The Springs Nursing & Rehab Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF812Sep 20, 2023
Based on observation, staff interview, and facility document review, the facility staff failed to store food properly in the main kitchen; dried food and meat were not labeled. The Findings Include: On 9/18/23 at 11:45 AM, the initial kitchen tour was conducted with the dietary manager (other staff, OS #2). The dry storage room yielded opened bulk bags of sugar, powdered gravy, and flour without dates indicating when the item was opened or when the item was to be used by. When asked about the opened containers, OS #2 said that the items should have been dated with an open date and an use by date. […]
- No harm, potential for more than minimal, patternF883Sep 20, 2023
Based on clinical record review, staff interview, and facility document review, the facility staff failed to accurately assess and document pnemococcal vaccine status for one of five resident records reviewed: Resident # 17. Findings include: On 9/19/23 beginning at 11:00 a.m., five resident records were reviewed for immunization status. Resident # 17 was identified as having no documentation of either having been administered or having declined the pneumonia vaccine. On 9/19/23 at 1:30 p.m., the DON (director of nursing) was asked for assistance in locating the information. On 9/20/23 at 8:30 a.m., the DON stated, I have a declination form in my notebook that was signed by the son on 5/29/23. […]
- No harm, potential for more than minimal, patternF812Aug 10, 2022
Based on observation, staff interview, and review of facility documents, the facility failed to ensure food was stored in a manner to ensure food safety, and kitchen staff failed follow proper handwashing procedures. The findings were: 1. At approximately 9:30 a.m. on 8/9/2022, during a tour of the Kitchen, the following was observed in the reach-in cooler: An open package of lunch meat in a zip-lock bag was undated. Asked about the lunch meat, the Dietary Manager said, That's sliced ham. An open package of grated cheese, identified by the Dietary Manager as Mozzarella, wrapped in saran wrap was undated. An open package of grated cheese, identified by the Dietary Manager as Parmesan, wrapped in saran wrap was undated. […]
- No harm, potential for more than minimal, isolatedF607Sep 20, 2023
Based on employee file review and staff interview, the facility staff failed to follow the abuse policy for two of 25 employee files reviewed. Two employee files did not have a background investigation check obtained. Findings include: On 9/19/23 beginning at 2:00 p.m., 25 employee files were reviewed. Two files did not include background investigation checks. On 9/19/23 at 3:20 p.m., the payroll/benefit administrator, identified as Other Staff (OS) # 1, was interviewed. OS # 1 stated, We looked at that, and the previous human resource person did not print it off. I have the print out that the money and forms were sent, but if I print off the reference check, it will have today's date since it wasn't printed off and filed in the employee's record at the time it came back. […]
- No harm, potential for more than minimal, isolatedF656Sep 20, 2023
Based on observation, staff interview, and clinical record review, the facility staff failed to develop a comprehensive care plan for one of twenty residents (Resident #7). The findings include: Resident #7 (R7) had no care plan developed regarding moisture associated skin damage (MASD). R7 was admitted to the facility with diagnoses that included dementia with agitation, gastroesophageal reflux disease, hypertension, diabetes, major depressive disorder, dysphagia, chronic kidney disease, restless leg syndrome and atrial fibrillation. […]
Read 25 findings in full →The most serious and the most recent: 25 of 83 on record.
Every survey on record
FindingsAt actual harm or above
- Sep 20, 2023Standard5 findings
- Aug 10, 2022Standard6 findings
- Mar 23, 2021Standard and complaint5 findings
- Dec 9, 2020Complaint6 findings · 1 harm
- Aug 15, 2018Standard5 findings
- Jun 22, 2017Standard and complaint2 findings
- Apr 27, 2016Standard5 findings
- May 11, 2015Standard and complaint11 findings
Show the 7 earlier surveys
- Apr 3, 2014Standard and complaint6 findings
- Jun 12, 2013—2 findings
- Apr 17, 2013Standard12 findings · 2 harm
- Nov 26, 2012—3 findings
- Jun 14, 2012—1 finding
- May 10, 2012—8 findings · 2 harm
- Jul 8, 2011—6 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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