Based on information obtained during the resident group meeting and a review of facility documents, the facility staff failed to ensure that 5 of 5 residents in the group meeting knew where the survey results binder was located without having to ask someone. The findings included:On 4/22/26 at 11:00 AM, a Resident Group meeting was held with the Resident Council President and four residents who regularly attend the group. There was consensus among all attendees that they were unaware they could review the survey book or even have access to it. No one could state where the book was located, and the president suggested that it must be behind the nurse's station. On 4/23/26 at 11:30 AM, an interview was conducted with the Director of Activities. …
F577 citations in Virginia
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F577 more often than its own record predicts
2.26 times the share F577 takes of citations nationally.
Of every deficiency written in Virginia in 2025, this is the portion that was F577.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F577 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and staff interview, the facility staff failed to have readily accessible to residents, family members, and legal representatives of residents of the facility, the results of the most recent survey(s) and failed to post a notice of the availability of such reports in areas of the facility that were prominent and accessible to the public. The findings included: The facility staff failed to post the results of the most recent survey(s) and failed to post notice of their availability. On 06/26/25 at 4:10 p.m., the surveyor and the Regional [NAME] President of Operations (RVPO) attempted to locate the survey results in the lobby of the facility and/or a notice of the availability of the surveys. …
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.20% | 1.07× |
| 2024 | 0.21% | 1.14× |
| 2025 | 0.46% | 2.26× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
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