Based on observation and staff and resident interviews, the facility failed to place survey results in a location readily accessible to residents and visitors and available to review without asking.The findings included:A Resident Council group meeting was conducted on 12/15/25 at 3:00 PM. During the meeting, Resident #13, Resident #18, Resident #25, Resident #30, and Resident #99 indicated they did not know where the survey results were located. An observation conducted on 12/18/25 at 12:20 PM revealed a sign was located on the receptionist desk that stated, Survey Binder Is Located at Front Desk. The survey results book was located behind the reception desk in the lobby area near the facility entrance. …
F577 citations in North Carolina
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F577 more often than its own record predicts
1.19 times the share F577 takes of citations nationally.
Of every deficiency written in North Carolina in 2025, this is the portion that was F577.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F577 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, and resident and staff interviews, the facility failed to post survey results in the lobby in a location easily accessible to all residents and visitors without asking and failed to post signage as to the location of the survey results for 2 of 4 days of the survey (3/18/26 and 3/19/26). The findings included: A Resident Council meeting was conducted on 3/18/2026 at 9:45AM. There were 8 residents that regularly attended Resident Council meetings that were present (Resident #2, Resident #6, Resident #8 Resident #78, Resident #85, Resident #91, Resident #94, and Resident #96). The Resident Council participants indicated they did not know the location of the survey results. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 0.29% | 1.56× |
| 2024 | 0.24% | 1.27× |
| 2025 | 0.24% | 1.19× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
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