Deficiency Index

Mountain Laurel Rehabilitation and Nursing

Rural Retreat, Virginia · CCN 495417

14 surveys since 2015. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
195
Surveys
14
Harm or worse
8
Immediate jeopardy
3
The record, 2015–2025
’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file10/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
EASTERN HEALTHCARE GROUP
County
Wythe · rural
Medicare-certified since
2015

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 77 for-profit facilities of 100–127 beds in Virginia.

Last survey on record

Apr 8, 2025

580 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.143.30
Registered-nurse hours per resident day0.43—
Annual nurse turnover62.6%53.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$186,491 across 4 penalties
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ33.4%K—L—
Actual harmG55.7%H—I—
No harm, potential for more than minimalD5563.2%E2225.3%F11.1%
No harm, potential for minimalA—B—C11.1%
CMS’s current file: 87 of the 195 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F7603×

    Ensure that residents are free from significant medication errors.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Mountain Laurel Rehabilitation and Nursing, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Apr 8, 2025

    Based on staff interviews, clinical record review, and facility document review, and in the course of a complaint investigation, the facility staff failed to protect a resident's right to be free from physical and mental abuse for one (1) of fifty-five (55) sampled residents (Resident #454). The scope and severity were originally cited at Immediate Jeopardy, Level IV isolated, beginning on 8/30/24, and was reduced to a Level III isolated after the facility was cleared of Immediate Jeopardy. The facility staff provided an abatement plan that was verified by the survey team through additional observations, interviews, and document reviews. […]

  • Immediate jeopardy, isolatedF684Apr 8, 2025

    Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide treatment and care services in accordance with professional standards of practice for twenty-one (21) of fifty-five (55) sampled residents (Resident #103, Resident #453, Resident #41, Resident #17, Resident #454, Resident #71, Resident #153, Resident #32, Resident #40, Resident #50, Resident #78, Resident #254, Resident #255, Resident #13, Resident #85, Resident #93, Resident #23, Resident #96, Resident #353, Resident #100, and Resident #55). […]

  • Immediate jeopardy, isolatedF742Apr 8, 2025

    2. For R454, the facility staff failed to appropriately assess and treat a hospice patient with a history of trauma, by involving the family in the comprehensive admission assessment and administering medications ordered by the provider for paranoia and agitation. R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of [DATE] assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. […]

  • Actual harm, isolatedF675Apr 8, 2025

    Based on observation, family interview, resident interview, staff interviews, clinical record review, and facility document review, the facility staff failed to provide the necessary care and services to attain and/or maintain the highest practicable physical, mental, and psychosocial well-being for two (2) of fifty-five (55) sampled residents, (Resident #454 and Resident #13). The findings include: 1.For Resident #454, the facility staff failed to provide the necessary care and services for the resident to attain or maintain the highest practicable physical, mental and psychosocial well-being during an incident that occurred on 8/30/24 between the resident and a nurse. […]

  • Actual harm, isolatedF690Apr 8, 2025

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to obtain the provider ordered laboratory test urinalysis for 1 of 55 sampled residents, Resident #21. This resulted in Resident #21 being transferred to a higher level of care and being treated in the emergency department with IV (intravenously) fluids and an antibiotic for a urinary tract infection (UTI), dehydration, and altered mental status. The findings include. For Resident #21 the facility staff failed to obtain the provider ordered laboratory test urinalysis. The provider ordered a urinalysis on 02/25/25. […]

Read 21 findings in full →The most serious and the most recent: 21 of 195 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 8, 2025Standard and complaint56 findings · 7 harm
  • Dec 4, 2024Complaint7 findings · 1 harm
  • Aug 14, 2023Standard and complaint13 findings
  • Mar 18, 2022Complaint8 findings
  • Jan 20, 2022Infection control2 findings
  • Jul 1, 2021Standard11 findings
  • Feb 4, 2021Infection control1 finding
  • Jan 25, 2021Complaint1 finding
Show the 6 earlier surveys
  • Mar 5, 2019Standard and complaint31 findings
  • Nov 2, 2017Standard24 findings
  • Oct 27, 2016Standard11 findings
  • Aug 24, 2016Complaint3 findings
  • Dec 3, 2015Standard18 findings
  • Apr 1, 2015Complaint9 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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