Deficiency Index

Highfield Nursing and Rehabilitation

Cary, North Carolina · CCN 345403

42 surveys since 2010, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
130
Surveys
42
Harm or worse
13
Immediate jeopardy
11
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy11

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file36/42

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
AVARDIS HEALTH
County
Wake
Medicare-certified since
1991

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Mar 26, 2026

228 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover53.2%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$175,559 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ420.0%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1050.0%E525.0%F—
No harm, potential for minimalA—B15.0%C—
CMS’s current file: 20 of the 130 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F5831×

    Keep residents' personal and medical records private and confidential.

In the surveyor’s words

From the most serious findings on record at Highfield Nursing and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, patternF880Jun 29, 2023

    Based on observations, record review, and staff interviews the facility staff failed to disinfect a shared blood glucose meter between residents in accordance with the instructions provided by the manufacturer of the blood glucose meter and the disinfectant wipes used for 3 of 3 residents whose blood glucose levels were checked (Resident #6, Resident #7, and Resident #8) by 3 of 3 nurses (Nurse #1, Nurse #2, and Nurse #3). This occurred while there was a resident (Resident #9) with a known bloodborne pathogen in the facility. This deficient practice had a high likelihood of transmitting bloodborne pathogens within the facility. […]

  • Immediate jeopardy, isolatedF600Feb 28, 2025

    Based on observation, record review, and interviews with staff, Psychiatric Nurse Practitioner, Responsible Party (RP), and the Police Detective, the facility failed to protect the right of two cognitively impaired residents (Residents # 1 and # 7) to be free from abuse. On the evening of 2/6/25 Resident # 2 returned from an outing and was observed by staff to show signs of being inebriated. That evening he was also observed at the bedside of Resident # 1, who was cognitively impaired and who did not have the ability to invite him into her room. After his removal from Resident # 1's room by staff, Resident # 2 was observed in Resident # 1's room a second time with the curtain pulled so that he and Resident # 1 were out of view. […]

  • Immediate jeopardy, isolatedF580Nov 22, 2024

    Based on record review, and staff, family member, Physician Assistant, and Medical Director interviews the facility failed to notify the physician of a significant change in condition when staff were unable to obtain a urine sample on 3 instances ([DATE] at approximately 5:00 AM and 9:00 PM and [DATE] at approximately 5:30 AM) for a resident identified with complaints of burning urination and decreased fluid intake. Resident #294 was first identified with decreased nutritional and fluid intake on [DATE] requiring staff to push fluids (deliberately drink beyond what thirst dictates to avoid dehydration) through [DATE]. […]

  • Immediate jeopardy, isolatedF684Nov 22, 2024

    Based on record review, and staff, family member, Physician Assistant, and Medical Director interviews, the facility staff failed to recognize the seriousness of a significant change in condition, the importance of and identify the need for urgent medical attention to address an emergent situation. On [DATE] a sudden decrease in food and fluid intake was observed by staff. Resident #294 reported burning with urination to the night shift nurse ([DATE] at 11:00 PM through [DATE] at 7:00 AM) and an order for a urinalysis (UA) and urine culture and sensitivity (C & S) was obtained from Physician Assistant #2 on [DATE]. No attempts were made to collect the urine specimen for the UA until [DATE] at around 5:00 AM and the nurse was not successful. […]

  • Immediate jeopardy, isolatedF692Nov 22, 2024

    Based on record review, and staff, family member, Physician Assistant (PA), and Medical Director interviews the facility failed to ensure staff recognized the seriousness of signs and symptoms of dehydration for a resident receiving a diuretic (Lasix 20 mg daily) and who had decreased fluid intake. Resident #294 was first identified with decreased nutritional and fluid intake on [DATE] requiring staff to push fluids (deliberately drink beyond what thirst dictates to avoid dehydration) through [DATE]. […]

Read 29 findings in full →The most serious and the most recent: 29 of 130 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 26, 2026Standard and complaint2 findings
  • Feb 28, 2025Complaint4 findings · 1 harm
  • Nov 22, 2024Standard and complaint5 findings · 3 harm
  • Oct 24, 2024Complaint1 finding
  • Jun 27, 2024Complaint7 findings
  • Nov 8, 2023Standard1 finding
  • Jun 29, 2023Complaint2 findings · 1 harm
  • Dec 15, 2022Complaint6 findings
Show the 34 earlier surveys
  • Aug 31, 2022Complaint1 finding
  • Jul 14, 2022Standard5 findings
  • Mar 28, 2022Complaint2 findings
  • Sep 30, 2021Complaint1 finding
  • Aug 12, 2021Complaint2 findings · 1 harm
  • Jul 9, 2021Standard and complaint5 findings
  • Feb 1, 2021Complaint2 findings
  • Nov 6, 2019Standard and complaint6 findings
  • Jun 25, 2019Complaint3 findings
  • Jan 11, 2019Standard5 findings
  • Nov 6, 2018Complaint6 findings
  • Sep 23, 2018Complaint10 findings · 3 harm
  • Aug 17, 2018Complaint1 finding · 1 harm
  • Feb 8, 2018Standard4 findings
  • Dec 21, 2017Complaint5 findings
  • Aug 8, 2017Complaint2 findings
  • Apr 24, 2017Complaint2 findings
  • Jan 6, 2017Standard and complaint2 findings
  • Apr 27, 2016Complaint2 findings
  • Feb 18, 2016Standard and complaint8 findings
  • May 29, 2015Standard5 findings
  • Apr 14, 2015Complaint1 finding
  • Apr 17, 2014Standard4 findings
  • Feb 27, 2014Complaint2 findings
  • Dec 31, 2013—1 finding
  • Nov 1, 2013—1 finding · 1 harm
  • Jul 25, 2013—4 findings
  • Jul 25, 2012—1 finding
  • Jul 18, 2012—1 finding
  • Jun 6, 2012—2 findings
  • Mar 2, 2012—2 findings · 2 harm
  • Sep 13, 2011—1 finding
  • May 26, 2011—2 findings
  • Sep 14, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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