Deficiency Index

The Laurels of Forest Glenn

Garner, North Carolina · CCN 345389

32 surveys since 2010, 11 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
112
Surveys
32
Harm or worse
11
Immediate jeopardy
7
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy7

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file26/32

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
County
Wake
Medicare-certified since
1991

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Jul 15, 2026

117 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.393.47
Registered-nurse hours per resident day0.54—
Annual nurse turnover40.2%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$182,083 across 3 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ428.6%K214.3%L—
Actual harmG17.1%H—I—
No harm, potential for more than minimalD642.9%E—F—
No harm, potential for minimalA—B—C17.1%
CMS’s current file: 14 of the 112 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8672×

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  • F6041×

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  • F6411×

    Ensure each resident receives an accurate assessment.

  • F7261×

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

In the surveyor’s words

From the most serious findings on record at The Laurels of Forest Glenn, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Dec 9, 2022

    Based on physician interview, resident interview, record review, observations, staff interviews, and Medical Director interview, the facility failed to secure a resident's wheelchair to the transportation van securement system per manufacturer instructions and failed to apply a lap and shoulder restraint across a resident per manufacturer instructions for 1 of 4 residents reviewed for accidents (Resident #26). Residents #26 had three falls on the transportation van. On March 31, 2022 the resident fell backwards in her wheelchair in the transportation van. The Resident had complaints of neck pain, back pain, and a skin tear on her left forearm. On June 30, 2022 the Resident fell from the wheelchair in the transportation van. […]

  • Immediate jeopardy, patternF835Dec 9, 2022

    Based on record review and staff interviews, the facility's administration failed to provide effective leadership and oversight of processes and procedures to ensure a policy was in effect per manufacturer's instructions on the securement of a resident in the facility transportation van who required the use of a 4-point wheelchair securement system. In addition, the facility failed to assure transportation drivers were competent to operate the 4-point wheelchair securement system in the transportation van for 3 of 3 staff members (Transportation Driver #1, Transportation Driver #2, and Nurse Aide (NA) #2) and 1 of 4 residents (Resident #26) The facility's failure resulted in Resident #26 to have falls in the transportation van on 3/31/22, 6/30/22, and 7/21/22. […]

  • Immediate jeopardy, isolatedF604Jun 26, 2024

    Based on observations and staff, Responsible Party (RP), Medical Director (MD), Nurse Practitioner #1 (NP) and Paramedic #1 interviews and record review, when the facility moved the resident's bed against the wall to prevent her from getting out of the bed, they failed to identify this as a restraint, failed to complete a restraint assessment, failed to obtain a physician order and failed to obtain the RP's consent for the use of a restraint. When the resident fell out of the bed she was wedged between the bed and the wall. Resident #1 was assessed by facility staff and found to not have a pulse or respirations. Cardiopulmonary Resuscitation (CPR) was started by the facility staff and assumed by paramedics. Resident #1 expired on [DATE]. […]

  • Immediate jeopardy, isolatedF689Jun 26, 2024

    Based on record review, observations and interviews with staff, Responsible Party (RP), Bed Supplier Manager, Medical Director (MD), Nurse Practitioner #1 (NP), Police Officer #1, Paramedic #1 and Medical Examiner (ME) #1 the facility failed to keep Resident #1 free from accident hazards by placing her bed against the wall and trying to restrict her from getting out of bed and implement fall interventions ensuring Resident #1's bed remained in the lowest position. Resident #1 fell out of the right side of her bed in between her bed and the wall where there was approximately two to three inches of space. […]

  • Immediate jeopardy, isolatedF726Jun 26, 2024

    Based on record review, observations and interviews with staff, Responsible Party (RP), Medical Director (MD), Nurse Practitioner #1 (NP), Police Officer #1, Paramedic #1 and Medical Examiner (ME) #1, psychiatric NP and the Bed Supplier Manager, the facility failed to demonstrate competency by not recognizing that putting the bed against the wall for a severely cognitively impaired resident with anxiety, agitation and restlessness was a restraint and an accident hazard. Nurse #1 positioned Resident #1's right side of her bed up against a wall to prevent her from getting out of the bed. […]

Read 24 findings in full →The most serious and the most recent: 24 of 112 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 15, 2026Standard and complaint2 findings
  • May 12, 2025Standard and complaint3 findings · 1 harm
  • Jun 26, 2024Complaint3 findings · 3 harm
  • Apr 4, 2024Standard and complaint2 findings
  • Feb 23, 2024Complaint2 findings · 1 harm
  • May 17, 2023Complaint1 finding
  • Dec 9, 2022Standard2 findings · 2 harm
  • Feb 18, 2022Complaint3 findings
Show the 24 earlier surveys
  • Dec 9, 2021Complaint1 finding
  • Oct 24, 2021Complaint1 finding
  • Aug 11, 2021Complaint5 findings
  • Jun 21, 2021Standard and complaint3 findings
  • Aug 5, 2020Complaint1 finding
  • Jul 23, 2020Complaint1 finding
  • Jun 15, 2020Complaint1 finding
  • May 7, 2020Infection control1 finding
  • Oct 30, 2019Complaint1 finding
  • Mar 15, 2019Standard4 findings
  • Apr 6, 2018Complaint2 findings
  • Jan 16, 2018Standard and complaint13 findings
  • Jun 12, 2017Complaint1 finding
  • Dec 9, 2016Standard9 findings
  • Mar 24, 2016Standard9 findings
  • Nov 10, 2015Complaint2 findings
  • Mar 5, 2015Standard and complaint10 findings
  • Mar 7, 2014Complaint1 finding · 1 harm
  • Dec 5, 2013—6 findings
  • Jan 28, 2013—2 findings · 2 harm
  • Nov 28, 2012—9 findings · 1 harm
  • Oct 6, 2011—7 findings
  • Apr 28, 2011—1 finding
  • Sep 30, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction