PruittHealth-Neuse
New Bern, North Carolina · CCN 345357
33 surveys since 2011, 13 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 122
- Surveys
- 33
- Harm or worse
- 13
- Immediate jeopardy
- 4
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 110
- Ownership
- For profit - Limited Liability company
- Chain
- PRUITTHEALTH
- County
- Craven · rural
- Medicare-certified since
- 1991
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 2
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.
Last survey on record
Dec 18, 2025
326 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.80 | 3.47 |
| Registered-nurse hours per resident day | 0.59 | — |
| Annual nurse turnover | 38.0% | 49.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $88,115 across 4 penalties
- Payment denials
- 2
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J12.5% | K— | L— |
| Actual harm | G615.0% | H— | I— |
| No harm, potential for more than minimal | D2870.0% | E12.5% | F— |
| No harm, potential for minimal | A— | B37.5% | C12.5% |
Most frequently cited here
In CMS’s current monthly file.
- F8674×
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- F6413×
Ensure each resident receives an accurate assessment.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F7603×
Ensure that residents are free from significant medication errors.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
In the surveyor’s words
From the most serious findings on record at PruittHealth-Neuse, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Mar 19, 2024
Based on observation, record reviews and family, staff, Medical Director (MD), and Nurse Practitioner (NP) interviews the facility failed to provide care in a safe manner for 1 of 5 residents (Resident #1) reviewed for supervision to prevent accidents. Resident #1 was diagnosed with cerebellar ataxia (a condition that causes poor muscle control that causes clumsy movements), and functional quadriplegia (complete immobility due to severe disability or frailty from another medical condition without injury to the brain or spinal cord) and was dependent on staff for assistance with care. […]
- Immediate jeopardy, isolatedF760Oct 4, 2021
Based on record review, residents, family, facility staff, [CONDITION(S)] staff and physician interviews, the facility failed to prevent a significant medication error by administering insulin to the wrong resident for 1 of 2 residents (Resident #1). Resident #1 did not have a physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Immediate jeopardy began on 9/03/21 when the facility failed to prevent a significant medication error by administering insulin to the wrong resident for 1 of 2 residents (Resident #1). Resident #1 was sent to the [CONDITION(S)] center and they sent him to the hospital for [CONDITION(S)]. The immediate jeopardy was removed on 9/30/21 when the facility provided and implemented an acceptable credible allegation of immediate jeopardy removal. […]
- Immediate jeopardy, isolatedF835Oct 4, 2021
Based on record review and staff interviews, the facility's administration failed to act on an allegation of a significant medication error, failed to determine the validity of the significant medication error allegation, and failed to identify the need to prevent further medication errors for 1 of 2 residents (Resident #1). Immediate jeopardy began on 9/03/21 when the facility failed to determine the validity of the significant medication error allegation which occurred on 9/03/21 and did not identify the need for preventative measures. The immediate jeopardy was removed on 9/30/21 when the facility provided and implemented an acceptable credible allegation of immediate jeopardy removal. […]
- Actual harm, isolatedF689Aug 4, 2026
Based on staff, and Nurse Practitioner interviews, the facility failed to provide care in a safe manner when the resident fell from the bed during incontinence care, reported left hip pain at a level of 10 out of 10 on a scale with 0 being no pain and 10 being the worst pain ever. The resident required evaluation at the emergency department where she was diagnosed with a closed left hip fracture (the upper part of the left thigh bone was broken, but the bone did not break through the skin). This deficient practice affected 1 of 3 residents (Resident #1) reviewed for accidents.Findings included: Resident #1 was admitted to the facility on [DATE]. […]
- Actual harm, isolatedF760Sep 11, 2024
Based on record review, and staff, resident, family member, Pharmacist, Psychiatric Nurse Practitioner (NP), and Nurse Practitioner (NP) interviews the facility failed to administer prescribed medications for 1 of 1 resident (Resident # 45) reviewed for significant medication errors. Resident #45 was not administered 10 consecutive doses of lorazepam (anti-anxiety medication) during the time period of 7/29/24 through 8/01/24 when the order was erroneously discontinued on the Medication Administration Record (MAR) by the Director of Nursing (DON) which caused Resident #45 to experience increased anxiety. Resident #45 was assessed by the NP on 8/01/24 due to severe anxiety and noted the resident was crying and asking for his medication. […]
Read 31 findings in full →The most serious and the most recent: 31 of 122 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 4, 2026Complaint1 finding · 1 harm
- Dec 18, 2025Standard2 findings
- Jun 6, 2025Complaint1 finding
- May 5, 2025Complaint2 findings
- Nov 19, 2024Complaint2 findings
- Sep 11, 2024Standard and complaint7 findings · 1 harm
- Apr 24, 2024Complaint5 findings
- Mar 19, 2024Complaint7 findings · 4 harm
Show the 25 earlier surveys
- Feb 21, 2024Complaint1 finding
- Aug 30, 2023Complaint4 findings
- Jul 13, 2023Standard9 findings · 2 harm
- Apr 21, 2022Standard and complaint13 findings · 2 harm
- Oct 4, 2021Complaint4 findings · 2 harm
- Feb 9, 2021Infection control4 findings
- Nov 13, 2020Complaint4 findings
- Oct 22, 2020Complaint2 findings
- Jul 30, 2020Complaint3 findings
- Jun 18, 2020Complaint2 findings
- Jan 3, 2020Complaint1 finding
- Oct 18, 2019Standard and complaint10 findings
- Feb 8, 2019Complaint2 findings
- Jan 8, 2019Standard5 findings
- Jan 25, 2018Standard4 findings
- Jan 19, 2017Standard and complaint4 findings
- Aug 26, 2016Complaint1 finding
- Apr 28, 2016Standard and complaint11 findings
- Nov 13, 2015Complaint1 finding
- Apr 17, 2014Standard1 finding
- May 21, 2013—1 finding
- Mar 21, 2013—1 finding
- Aug 17, 2012—1 finding · 1 harm
- Apr 19, 2012—3 findings
- Mar 17, 2011—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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