Deficiency Index

Hadley Pointe Nursing Rehab & Care

Hadley, Massachusetts · CCN 225697

27 surveys since 2010. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
140
Surveys
27
Harm or worse
19
Immediate jeopardy
4
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
154
Ownership
For profit - Limited Liability company
Chain
Independent
County
Hampshire
Medicare-certified since
1996
Ownership changed
In the last 12 months

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Apr 22, 2026

201 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.123.59
Registered-nurse hours per resident day0.36—
Annual nurse turnover70.0%34.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$139,056 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG58.8%H—I—
No harm, potential for more than minimalD3866.7%E1119.3%F35.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 57 of the 140 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6073×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at Hadley Pointe Nursing Rehab & Care, in the surveyor’s own words.

  • Actual harm, isolatedF684Apr 22, 2026

    Based on observation, interview, and record review, the facility failed to ensure that care and treatment consistent with professional standards of practice for Congestive Heart Failure (CHF - a condition in which the heart is unable to pump blood effectively, leading to fluid buildup in the lungs and other body parts) was provided for one Resident (#1) out of a total sample of 19 residents. Specifically, the facility failed to obtain ordered weekly weights, failed to conduct respiratory and fluid status assessments consistent with the facility's own Heart Failure Protocol and Physician orders, and failed to notify the Nurse Practitioner (NP) when ordered weights were not obtained for Resident #1, a Resident admitted in March 2026 with a known diagnosis of CHF - resulting in an undetected… […]

  • Actual harm, isolatedF600Jan 22, 2025

    Based on records reviewed and interviews for two of three sampled residents (Resident #1 and Resident #2) who although they were cognitively impaired, were able to make themselves understood by staff, the Facility failed to ensure they were free from physical abuse, in the form of unwanted and inappropriate physical contact by a contracted employee (consulting Podiatrist). On 01/02/25, both residents reported that the Podiatrist had touched them in a sexually inappropriate manner and their recounting of the incidents to facility administrative staff and the police remained consistent. Both Resident #1 and Resident #2 reported being shocked after the incidents occurred. […]

  • Actual harm, isolatedF580Jan 17, 2025

    Based on observation, interview, and record review, the facility failed to notify the Physician/Nurse Practitioner (NP) of changes in condition for two Residents (#65 and #85) out of a total sample of 19 residents. Specifically: 1. For Resident #65, facility staff failed to: -notify the Physician/NP timely of significant weight loss which resulted in delayed treatment and monitoring of the Resident, and continued significant weight loss. -notify the Resident's Legal Guardian of a change in treatment relative to significant weight loss prior to initiating medication treatment which required the Guardian's consent. 2. […]

  • Actual harm, isolatedF692Jan 17, 2025

    Based on observation, interview, and record review, the facility failed to maintain acceptable parameters of nutritional status for two Residents (#65 and #85) out of a total sample of 19 total residents. Specifically, the facility failed to: 1. For Resident #65, A.-address significant weight loss and implement effective interventions when the Resident was identified to have greater than 7.5 percent (%) weight loss prior to a hospitalization . -adhere to Physician orders for monthly weight monitoring. B.-implement and monitor weekly weights as required after the Resident was hospitalized and readmitted to the facility. -implement and monitor dietary interventions timely when dietary supplements, additional nourishment, and weekly weights were recommended. […]

  • Actual harm, isolatedF689Aug 22, 2024

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was assessed by nursing as being at risk for falls, with interventions for safety that included the assistance of one staff member with toileting, transfers and mobility, the Facility failed to ensure he/she was provided with an adequate level of staff supervision to maintain his/her safety, when on 06/26/24, Certified Nurse Aide (CNA) #1 left Resident #1 unsupervised and unattended standing with his/her walker in the bathroom, Resident #1 fell backwards to the floor, complained of pain, and was transferred to the Hospital Emergency Department where he/she was diagnosed with a fractured left scapula (shoulder blade), and was also noted to have a right elbow skin tear. […]

Read 37 findings in full →The most serious and the most recent: 37 of 140 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 22, 2026Standard9 findings · 1 harm
  • Jan 20, 2026Complaint2 findings
  • Nov 14, 2025Complaint1 finding
  • Sep 16, 2025Complaint6 findings
  • Jun 11, 2025Complaint1 finding
  • Jan 22, 2025Complaint3 findings · 1 harm
  • Jan 17, 2025Standard17 findings · 2 harm
  • Dec 12, 2024Complaint1 finding
Show the 19 earlier surveys
  • Aug 22, 2024Complaint1 finding · 1 harm
  • Nov 2, 2023Standard6 findings
  • Nov 9, 2022Infection control2 findings
  • Apr 5, 2022Standard10 findings
  • Jan 11, 2022Complaint3 findings · 1 harm
  • Nov 10, 2021Complaint1 finding
  • Apr 2, 2021Standard6 findings · 2 harm
  • Jan 31, 2020Standard8 findings · 1 harm
  • Dec 13, 2019Complaint2 findings · 1 harm
  • Jun 24, 2019Complaint7 findings · 6 harm
  • Feb 12, 2019Complaint3 findings · 1 harm
  • Nov 9, 2018Standard11 findings
  • Jul 25, 2017Standard1 finding
  • May 4, 2016Standard10 findings · 2 harm
  • Jan 29, 2015Standard7 findings
  • Feb 3, 2014—9 findings
  • Dec 13, 2012—2 findings
  • Nov 22, 2011—4 findings
  • Oct 19, 2010—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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