Deficiency Index

Clark Retirement Community

Grand Rapids, Michigan · CCN 235401

30 surveys since 2011, 15 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
159
Surveys
30
Harm or worse
15
Immediate jeopardy
2
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
39
Ownership
Non profit - Corporation
Chain
BHI SENIOR LIVING
County
Kent
Medicare-certified since
1979

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 31 not-for-profit facilities with fewer than 66 beds in Michigan.

Last survey on record

Jul 30, 2025

467 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.554.66
Registered-nurse hours per resident day0.48—
Annual nurse turnover50.0%34.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG27.1%H—I—
No harm, potential for more than minimalD1760.7%E414.3%F517.9%
No harm, potential for minimalA—B—C—
CMS’s current file: 28 of the 159 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Clark Retirement Community, in the surveyor’s own words.

  • Actual harm, isolatedF689Jul 30, 2025

    This citation pertains to intake: 1293524 Based on record review and interview, the facility failed to ensure a safe transfer and implement facility policy to prevent falls in 1 of 4 residents (Resident #2) reviewed for fall prevention, resulting in a fall during a lift transfer resulting in a right fractured humorous for Resident #2, which had impacted the resident's functional status and quality of life with the potential for further injury and falls due to unsafe transfers. […]

  • Actual harm, isolatedF689Mar 21, 2024

    This citation pertains to Intake #MI00143296. Based on interview and record review, the facility failed to implement fall interventions (utilize a bedside impact/fall mat) for 1 resident (Resident #100) of 4 residents reviewed for accidents and hazards, resulting in Resident #100 falling out of bed sustaining a soft tissue laceration over the midline frontal scalp, non-displaced facial fractures, and mild displaced angular fracture of the left humeral shoulder and the potential for further accidents and hazards to occur for residents at risk for falls. […]

  • No harm, potential for more than minimal, widespreadF727Jul 30, 2025

    Based on interview and record review, the facility failed to provide a Registered Nurse (RN) for 8 consecutive hours per day, 7 days per week, resulting in the potential for unmet care needs, resident change of condition to not be properly assessed and negative clinical outcomes. This deficient practice has the potential to impact all 29 residents currently residing in the facility. Findings include:Review of Nursing Schedules for 1/1-3/31/25 revealed the facility did not provide RN coverage for 8 consecutive hours per day, 7 days per week during 5 of 14 weekends included in this timeframe.Review of Nursing Schedules with a reference date of 5/1-7/27/25 revealed the facility did not provide RN coverage for 8 consecutive hours per day during any of the 13 weekends included in this… […]

  • No harm, potential for more than minimal, widespreadF812Jul 30, 2025

    Based on observation, interview and record review the facility failed to maintain best practices in accordance with professional standards of food service safety. The deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.Findings include: On 07/28/25 at 9:40 AM, Observation of the clean utensil storage area found a mechanical scoop stored with stuck on food debris. Further observation found that the bins containing whisks and spoons were found with an increased accumulation of crumb debris. When asked how often this area gets cleaned, Dining Services Director (DSD) W stated they should get done every Tuesday. On 07/28/25 at 10:05 AM, An interview with DSD W found that the tabletop mixer and the slicer get used often. […]

  • No harm, potential for more than minimal, widespreadF882Jul 30, 2025

    Based on interview and record review, the facility failed to ensure that a qualified Infection Preventionist worked at least part-time at the facility, was provided sufficient time to perform the Infection Preventionist role, and to properly assess, implement, and manage the Infection Prevention and Control Program.Findings include:During an interview and record review on 7/29/25 at 10:00 AM, Infection Control Preventionist/Director of Nursing/Unit Manager (ICP/DON) B stated, I am the DON, ICP, and UM not only for the LTC side of the facility but also for AL (Assisted Living). I do MDS (Minimum Data Set) part-time as well. This all takes up a lot of time. […]

Read 34 findings in full →The most serious and the most recent: 34 of 159 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 30, 2025Standard and complaint9 findings · 1 harm
  • Feb 19, 2025Complaint2 findings
  • Aug 22, 2024Standard13 findings
  • Mar 21, 2024Complaint1 finding · 1 harm
  • Nov 1, 2023Standard4 findings
  • Jan 31, 2023Complaint2 findings
  • Aug 25, 2022Standard3 findings
  • May 26, 2021Standard5 findings
Show the 22 earlier surveys
  • Oct 21, 2020Complaint1 finding
  • Sep 25, 2019Standard8 findings
  • Mar 27, 2019Complaint4 findings
  • Dec 7, 2018Complaint3 findings
  • Aug 9, 2018Standard11 findings
  • Aug 2, 2018Complaint2 findings · 1 harm
  • Jan 25, 2018Complaint2 findings · 1 harm
  • Jun 29, 2017Standard and complaint23 findings · 3 harm
  • May 10, 2016Standard16 findings · 1 harm
  • Feb 22, 2016Complaint2 findings
  • Sep 3, 2015Complaint1 finding
  • Mar 5, 2015Standard and complaint8 findings
  • Dec 30, 2014Complaint3 findings · 1 harm
  • Oct 24, 2014Complaint5 findings · 1 harm
  • Mar 19, 2014Complaint1 finding
  • Feb 27, 2014—2 findings
  • Oct 16, 2013—1 finding · 1 harm
  • Feb 8, 2013—4 findings
  • Jan 7, 2013—1 finding · 1 harm
  • Apr 27, 2012—4 findings · 1 harm
  • Apr 20, 2012—7 findings
  • Mar 11, 2011—11 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction