Deficiency Index

Covenant Village of the Great Lakes

Grand Rapids, Michigan · CCN 235614

25 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
116
Surveys
25
Harm or worse
4
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file22/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
37
Ownership
Non profit - Corporation
Chain
COVENANT LIVING
County
Kent
Medicare-certified since
2004

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 31 not-for-profit facilities with fewer than 66 beds in Michigan.

Last survey on record

Mar 26, 2026

228 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.284.66
Registered-nurse hours per resident day0.94—
Annual nurse turnover50.0%34.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1986.4%E14.5%F29.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 22 of the 116 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F8422×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5611×

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

In the surveyor’s words

From the most serious findings on record at Covenant Village of the Great Lakes, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Mar 26, 2026

    Based on interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the potential for increased risk of respiratory infection among all residents in the facility.Findings include: On 3/24/26 at 1:14 PM, a review of the facility provided document entitled Legionella Policy, dated 12/21/2022, found that the the Water Management Program will be reviewed at least once a year . The document also states that, .our facility has a water management program, which is overseen by the water management team. […]

  • No harm, potential for more than minimal, widespreadF882Mar 5, 2025

    Based on interview and record review, the facility failed to ensure the Infection Preventionist completed specialized training in infection prevention and control, resulting in the potential for knowledge deficits pertaining to current infection prevention and control standards and infectious disease outbreaks in a vulnerable population of 29 residents. Findings include: Findings include: During the entrance conference interview on 3/4/25 at 10:30 AM, Nursing Home Administrator (NHA) A stated, The (Director of Nursing (DON) B is the Infection Control Preventionist (ICP). During an interview on 3/4/25 at 2:20 PM, DON/ICP B stated, (Assistant Director of Nursing (ADON) C) is the Infection Control Preventionist. […]

  • No harm, potential for more than minimal, widespreadF812Jan 11, 2023

    Based on observation, interview, and record review the facility failed to: 1. Properly date mark and discard food product; 2. Clean food and non-food contact surfaces to sight and touch. and 3; Properly cool potentially hazardous foods. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 32 residents who consume food from the kitchen. Findings include: 1. During the initial tour of the kitchen, at 9:02 AM on 1/9/23, with Sous Chef (SC) C, observation of the walk-in cooler found the following items not dated or held beyond their discard date: open container of beef base not dated, a container of Lobster soup base dated 11/6/22 to 12/6/22, a case of strawberry banana yogurt (2/3 full) with a use by date of 1/4/23. […]

  • No harm, potential for more than minimal, widespreadF921Jan 11, 2023

    This citation pertains to intake #: MI00132189 Based on observation, interview, and record review, the facility failed to clean and maintain premises in a manner that would reduce the risk of contamination of clean and sanitary linens and maintain resident satisfaction of cleanliness. This deficient practice increases the likelihood of contamination and possible decrease in the satisfaction of living for all residents. Findings include: During a tour of the facility, starting at 1:42 PM on 1/10/23, with Maintenance J, it was observed that the following areas of the facility were found with an increased accumulation of dust, debris, and/or trash accumulation under open wire rack shelving: South hall linen room, South hall storage room, North hall linen room, North hall storage room, and the… […]

  • No harm, potential for more than minimal, widespreadF882Oct 28, 2022

    Based on interview and record review, the facility failed to employ an Infection Preventionist with specialized training in infection prevention and control, resulting in the potential for knowledge deficit pertaining to current infection prevention and control standards and infectious disease outbreaks. Findings include: In an interview on 10/26/2022 at 08:40 AM, Executive Director C reported that the facility did not currently have an Infection Preventionist with specialized training. In an interview on 10/28/2022 at 10:32 AM, Facility Administrator A reported that the facility did not currently have a certified Infection Preventionist. […]

Read 24 findings in full →The most serious and the most recent: 24 of 116 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 26, 2026Standard4 findings
  • Mar 5, 2025Standard7 findings
  • Jan 26, 2024Standard and complaint11 findings
  • Jan 11, 2023Standard and complaint13 findings
  • Oct 28, 2022Complaint3 findings
  • Sep 30, 2021Standard8 findings
  • Jun 25, 2020Complaint3 findings
  • May 6, 2020Complaint1 finding
Show the 17 earlier surveys
  • Dec 4, 2019Standard6 findings
  • Oct 24, 2019Complaint2 findings
  • Sep 20, 2018Standard8 findings
  • Aug 29, 2017Standard8 findings
  • Sep 21, 2016Complaint1 finding · 1 harm
  • Jul 20, 2016Standard6 findings
  • Nov 24, 2015Complaint2 findings
  • Oct 15, 2015Complaint1 finding · 1 harm
  • Jun 30, 2015Standard4 findings
  • Feb 4, 2015Complaint1 finding · 1 harm
  • Jun 25, 2014Standard3 findings
  • Jun 6, 2014Complaint1 finding
  • Jun 21, 2013—3 findings
  • Jul 6, 2012—5 findings
  • Jan 12, 2012—1 finding
  • Nov 9, 2011—6 findings · 1 harm
  • Jun 24, 2011—8 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction