Paul Oliver Memorial Hospital LTCU
Frankfort, Michigan · CCN 235460
20 surveys since 2011. The first finding at harm level was recorded in 2024.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 115
- Surveys
- 20
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 35
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Benzie
- Medicare-certified since
- 1987
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 5
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 31 not-for-profit facilities with fewer than 66 beds in Michigan.
Last survey on record
May 6, 2026
187 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 5.86 | 4.66 |
| Registered-nurse hours per resident day | 1.74 | — |
| Annual nurse turnover | 22.5% | 34.7% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G13.8% | H— | I— |
| No harm, potential for more than minimal | D1557.7% | E311.5% | F623.1% |
| No harm, potential for minimal | A— | B— | C13.8% |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6862×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F5501×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F6001×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6251×
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
In the surveyor’s words
From the most serious findings on record at Paul Oliver Memorial Hospital LTCU, in the surveyor’s own words.
- Actual harm, isolatedF600Jun 27, 2024
Based on interview and record review, the facility failed to protect one Resident (Resident #1) from sexual abuse by a facility employee of 3 residents reviewed for abuse and neglect. This deficient practice resulted in Resident #1 experiencing feelings of embarrassment, anxiety, and fear. Findings include: Resident #1 (R1): Review of R1's electronic medical record (EMR) revealed admission to the facility on [DATE] with diagnoses that included a displaced fracture of the right lower leg. Review of R1's Minimum Data Set (MDS) assessment completed upon admission revealed a Brief Interview for Mental Status (BIMS) score of 15, indicative of intact cognition. […]
- No harm, potential for more than minimal, widespreadF812Mar 20, 2025
Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety as evidenced by failing to ensure that potentially hazardous foods were dated and disposed of when expired and failed to maintain equipment and serving utensils in a sanitary manner. This deficient practice had the potential to result in food borne illness among any of the 29 residents in the facility. Findings include: On [DATE] at 2:14 PM, a tour of the dietary department was made with Certified Dietary Manager (CDM) A resulting in the following observations: - The reach in freezer in storeroom/manager office area revealed frozen yogurt marked with a use by date of [DATE]. […]
- No harm, potential for more than minimal, widespreadF812Feb 28, 2024
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety potentially resulting in a food borne illness among any or all 24 residents. Findings include: On [DATE] between 10:15 AM and 12:15 PM, observations were made of the kitchen, located in the basement and the serving area located on the second floor resident area. The following was observed: * A plastic container labeled sloppy [NAME] was in the walk in cooler with an expiration date of ,d+[DATE]. * A plastic container with what appeared to be Cole slaw, was not labeled with its contents or any dating in the walk in cooler. […]
- No harm, potential for more than minimal, widespreadF921Feb 28, 2024
Based on observation and interview, the facility failed to provide a safe, functional and sanitary environment for residents, staff and the public potentially affecting all 24 residents. Findings include: On 02/26/24 between 0:2:20 PM and 02:35 PM resident rooms were observed to have non-functioning night lights and included rooms and bathrooms: 204, 208, 209, 210, and 239. At approximately 2:50 PM an interview was conducted with Maintenance Director (MD) D concerning the non functional resident room night lights. MD D stated he was not aware of the lights not working and stated he did not do regular checks to see if they were working, rather, relied on staff to report them as non working to which the maintenance department would then respond and replace. […]
- No harm, potential for more than minimal, widespreadF812Mar 9, 2023
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety as evidenced by: 1. Failing to provide an operational handwashing sink in the food service area used to deliver food to all residents. 2. Failing to ensure staff washed their hands after becoming contaminated following dropping towels on the floor, then returning to actively preparing food for delivery to residents. 3. Failing to properly label and date a container of food in the refrigerator 4. Failing to replace deteriorating cabinets and counter tops used for food preparation and service. 5. […]
Read 20 findings in full →The most serious and the most recent: 20 of 115 on record.
Every survey on record
FindingsAt actual harm or above
- May 6, 2026Standard5 findings
- Mar 20, 2025Standard1 finding
- Jun 27, 2024Complaint1 finding · 1 harm
- Feb 28, 2024Standard10 findings
- Mar 9, 2023Standard9 findings
- Dec 8, 2021Standard4 findings
- Dec 15, 2020Infection control1 finding
- Feb 27, 2020Standard16 findings
Show the 12 earlier surveys
- Oct 9, 2019Complaint2 findings
- Nov 16, 2018Standard3 findings
- Sep 5, 2018Complaint2 findings
- Jan 9, 2018Standard14 findings
- Oct 20, 2016Standard4 findings
- Mar 29, 2016Complaint2 findings
- Nov 12, 2015Standard12 findings
- Nov 7, 2014Standard4 findings
- Sep 26, 2013—4 findings
- Oct 10, 2012—3 findings
- Sep 12, 2012—2 findings
- Aug 11, 2011—16 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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