Based on interview with the facility human resources personnel (employee #11), it was determined that facility failed to offer behavioral health training to their personnel that provide services at the facility. Findings include: 1. Facility human resources personnel (employee #11) was requested on 09/10/2024 at 1:30 PM with evidence of the behavioral health training that must be offered to the personnel providing services at the facility. 2. During interview on 09/10/2024 at 1:35 PM the Facility human resources personnel (employee #11) stated that training related with care specific to the individual needs of residents that are diagnosed with dementia were not offered to personnel providing services at the facility. 3. …
F949 citations in Puerto Rico
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Puerto Rico cites F949 more often than its own record predicts
8.66 times the share F949 takes of citations nationally.
Of every deficiency written in Puerto Rico in 2024, this is the portion that was F949.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Puerto Rico surveyors wrote
F949 findings written in Puerto Rico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Puerto Rico surveyors cite →
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