Based on employee training records reviewed and interview the facility failed to implement, and maintain an effective training program for staff, which includes, at a minimum, training on behavioral health care and services (consistent with S483.40) that is appropriate and effective, as determined by staff need and the facility assessment for 24 out of 24 direct care staff training records reviewed. Findings include: Review of the document titled Facility Assessment, dated 8/1/2024, indicated that on a daily average 40 plus residents with behavioral symptoms reside in the facility. Further review indicated that the facility provides behavioral health services for residents with mental health and behavioral health needs that require intervention. …
F949 citations in Massachusetts
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F949 less often than its own record predicts
0.54 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F949.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F949 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 1.40× |
| 2024 | 0.18% | 2.25× |
| 2025 | 0.04% | 0.54× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction