Based on interview and record review, the facility failed to demonstrate that they developed, maintained and implemented a training program for an existing Social Services Designee/Assistant (SSA, a support professional who works under the direction of a licensed social workers to help individuals and families in need, connecting them with the resources and services they need to improve their lives), as the facility was unable to provide documentation verifying that the SSA had completed the required training. …
F940 citations in California
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F940 less often than its own record predicts
0.65 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F940.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F940 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to develop, implement, and maintain an effective training program for its staffs. This failure had the potential to result in staff not appropriately trained to improve resident safety, enhances the resident's quality of care and quality of life, and reduce the number of adverse events or other resident complications. Findings: During a concurrent interview with Infection Preventionist (IP) and record review on 5/5/2024 at 11:14 am of the facility's training program, and a review of the facility's In-Service Sign in Sheet (ISS), there were seven ISS sheets which was signed by staffs. These ISS sheets did not indicate the date of in-services, the length of training, topic, and brief summary of the lecture. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 1.00× |
| 2024 | 0.06% | 0.67× |
| 2025 | 0.06% | 0.65× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
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