Based on observation, interview, and record review during the recertification and abbreviated surveys (NY00345570) from 9/5/2024 through 9/17/2024, the facility failed to adequately equip the facility to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area from each resident's bedside and toilet and bathing facilities, or that each resident was consistently provided an alternate method for communicating needs to staff on 1 of 3 units (Unit 3). Specifically, on 9/10/2024 it was revealed there was no functioning centrally located audible call bell system and the current interim system was not functioning throughout the unit. …
F919 citations in New York
Call system · Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F919 more often than its own record predicts
1.15 times the share F919 takes of citations nationally.
Of every deficiency written in New York in 2025, this is the portion that was F919.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F919 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews, and record review, the facility failed to properly maintain the resident call system for two (North One and [NAME] One) of seven resident units. Specifically, a central station monitor for the nurse call system did not function properly and call lights above doors did not function as intended.The findings include:The facility policy Call Bell System Response, dated March 2026, included the nurses' call system will register a call from each resident's bedside, toilet and bathing facilities to the nurses' station. The call system should also register a visual signal at each resident's doorway. The Nursing Assistant assigned to resident will check for function of call bells on every shift and report any malfunctions immediately to a supervisor. …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 0.73% | 1.67× |
| 2024 | 0.49% | 1.11× |
| 2025 | 0.51% | 1.15× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
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