Based on observations, interviews, and record review, the facility failed to maintain an adequately equipped call system by failing to ensure: 1. CNA staff had sufficient functioning devices to respond to resident call lights for 1 (#18) of 23 resident's reviewed in the initial pool for call lights. 2. A staff member was assigned to monitor the scroll board for unanswered call lights from 8:00 p.m. to 8:00 a.m. This deficient practice had the potential to affect any of the 54 residents residing in the facility who utilized the call light system. …
F919 citations in Louisiana
Call system · Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Louisiana cites F919 less often than its own record predicts
0.85 times the national share — cited less often here than elsewhere.
Of every deficiency written in Louisiana in 2025, this is the portion that was F919.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Louisiana surveyors wrote
F919 findings written in Louisiana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, record review, and interviews the facility failed to ensure there was a functioning call system to allow residents to call for assistance for 5 (#5, #6, #7, #8, #9) of 25 resident call lights checked. Findings:Review of policy titled Call Lights: Accessibility and Timely Response with Implementation date of [DATE] revealed, in part:Policy: The purpose of this policy is to assure the facility is adequately equipped with a call light at each resident's bedside . to allow residents to call for assistance. Call lights will directly relay to a staff member or centralized location to ensure appropriate response.Policy Explanation and Compliance Guidelines:.8. …
The short window
Recent years
| Year | Share of Louisiana citations | vs expected |
|---|---|---|
| 2023 | 0.27% | 0.61× |
| 2024 | 0.30% | 0.67× |
| 2025 | 0.38% | 0.85× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Louisiana surveyors cite →
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