Deficiency Index

F919 citations in Massachusetts

Call system · Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F919 in Massachusetts. Pick another state for the same tag.

Against expectation — 2025

Massachusetts cites F919 less often than its own record predicts

Versus expected share0.35×

0.35 times the national share — cited less often here than elsewhere.

Share of Massachusetts citations0.15%

Of every deficiency written in Massachusetts in 2025, this is the portion that was F919.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What Massachusetts surveyors wrote

F919 findings written in Massachusetts, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

D · No harm, potential for more than minimal, isolatedApril 28, 2026

Based on observation and interviews, the facility failed to maintain a functioning call system for one Resident (#61) out of a total sample of 32 residents. Findings include:Review of the facility policy titled 'Answering the Call Light' date revised September 2022, indicated the following but not limited to:-Ensure that the call light is accessible to the resident when in bed, from the toilet, from the shower or bathing facility and from the floor.-Report all defective call lights to the nurse supervisor promptly.-Be sure that the call light is plugged in and functioning at all times. Resident #52 was admitted to the facility in April 2026 with diagnoses including paranoid schizophrenia and schizoaffective disorder. …

Watertown Rehabilitation and Nursing Center

The short window

Recent years

YearShare of Massachusetts citationsvs expected
20230.19%0.43×
20240.24%0.55×
20250.15%0.35×

Shares of citations, not counts: earlier years hold fewer inspections.

What else Massachusetts surveyors cite →

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