Based on record review, resident interview and staff interview, the facility failed to thoroughly and accurately explain the binding arbitration agreement. This failed practice had the potential to affect more than a limited number of residents. FACILITY:FACILITY. Facility Census: 59. Findings Included: a) The facility's Voluntary Binding Arbitration Agreement stated the agreement waives the resident's right to trial in court by judge or jury. Arbitration is a complete substitute for a trial by jury as stated in the facility's agreement. b) On 09/29/2025 at 01:28 PM, the Administrator was interviewed concerning the arbitration agreement. The Administrator reported it was fully voluntary and you had thirty (30) days to change your mind. …
F847 citations in West Virginia
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
West Virginia cites F847 more often than its own record predicts
1.23 times the share F847 takes of citations nationally.
Of every deficiency written in West Virginia in 2025, this is the portion that was F847.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F847 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and staff interview, the facility failed to ensure the arbitration agreement was explicitly explained informing residents and or family members the arbitration agreement does not need to be completed as a condition of admission or as a requirement to continue to receive care at the facility. This has the potential to affect all residents at the facility. Facility census: 32. Findings included: a) Arbitration agreements Upon admission to the facility at approximately 11:45 AM on 12/05/22, the administrator said the facility does not use arbitration agreements. On the morning of 12/06/22, the facility's admission packet was reviewed. The packet contained a copy of a resident and facility arbitration agreement. …
The short window
Recent years
| Year | Share of West Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.50% | 3.31× |
| 2024 | 0.22% | 1.35× |
| 2025 | 0.18% | 1.23× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else West Virginia surveyors cite →
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