Based on review of the Arbitration Agreement and interviews the facility failed to explain the arbitration agreement in a language that the resident/representative understands and Failure to have evidence that resident/representative acknowledge understanding of agreement. The findings included:Review of the Arbitration list that the facility provided the surveyor documents 64 residents refused to sign the agreement and 50 signed though after reviewing the surveyor was unable to find any recent admitted residents that signed the agreement. The Arbitration Agreement that the facility calls Optional Arbitration Agreement revised 08/19. The document is 1 1/2 pages long. …
F847 citations in Florida
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Florida cites F847 more often than its own record predicts
1.77 times the share F847 takes of citations nationally.
Of every deficiency written in Florida in 2025, this is the portion that was F847.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Florida surveyors wrote
F847 findings written in Florida, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review and interview, the facility failed to meet the documentation requirements for the Arbitration Agreement as evidenced by not having the required verbiage on the document; not having the resident or family member acknowledge that they understand the arbitration; and not ensuring the arbitration is explained to the resident or family member so that they can understand. The findings included:A review of the facility's Arbitration Agreement list revealed that the facility does not have anyone to sign the arbitration agreement. Further review of the agreement revealed that it was very difficult to read and understand, that it was very wordy. They use the word Alternate Dispute Resolution. …
The short window
Recent years
| Year | Share of Florida citations | vs expected |
|---|---|---|
| 2023 | 0.46% | 3.03× |
| 2024 | 0.52% | 3.17× |
| 2025 | 0.26% | 1.77× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Florida surveyors cite →
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