Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to protect the resident's right to be free from financial exploitation for one resident (Resident #2) in a survey sample of fourteen residents. The findings included:On 5/14/26 at approximately 2:45 PM, an interview was conducted with Resident #2 (R2) in his room. When asked about an incident involving money being taken from him, R2 did reported that a staff member had taken money using his debit card, but she no longer worked there. R2 asked the surveyor to talk with the activities director and was reluctant to discuss the incident in detail. …
F602 citations in Virginia
Misappropriation and exploitation · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F602 less often than its own record predicts
0.51 times the national share — cited less often here than elsewhere.
Of every deficiency written in Virginia in 2025, this is the portion that was F602.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F602 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interviews, record review, and review of the facility's policy, the facility failed to ensure residents were free from misappropriation for one of three residents (Resident (R) 120) reviewed for misappropriation out of 41 sampled residents. The Business Office Manager (BOM) used the resident's credit card for personal use, totaling over $10,000. This failure resulted in more than minimum consequence harming Resident #120 by deliberately misusing and exploiting significant amounts of money without consent which constituted Immediate Jeopardy past non-compliance. …
Based on resident interview, staff interview, clinical record review and facility document review the facility staff failed to protect residents from misappropriation of medications for 4 of 51 residents, Resident #12, Resident #44, Resident #90, and Resident #91. The findings included:1.For Resident #12 the facility staff failed to protect the resident from misappropriation of the Schedule II narcotic pain medication, oxycodone. Resident #12's clinical record listed diagnoses which included but not limited to rheumatoid arthritis, unspecified, contracture of muscle, right shoulder, and hemiplegia and hemiparesis following cerebral infarction affecting right non-dominant side. …
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.46% | 1.43× |
| 2024 | 0.21% | 0.51× |
| 2025 | 0.23% | 0.51× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
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