Based on interviews and records reviewed the facility failed to ensure census reports were accurate when notifying an external entity (Age Options) of new admission to the facility, discharges out of the facility, and death of residents. This failure affected 7 residents reviewed in a sample of 98 residents. Findings include: On [DATE] at 10:20AM V12, Age Options Worker, said without the facility report the program can not help the residents. V12 said she spoke with the Organization Monitor and was told to contact IDPH. On [DATE] at 11:34AM V11, Admissions Director, demonstrated the Maximus/Pathtracker system for the surveyor. V11 said when a resident comes in, I enter their name and Medicaid number, if they have one or the social security number. …
F586 citations in Illinois
Resident Rights Deficiencies
Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Illinois cites F586 more often than its own record predicts
2.36 times the share F586 takes of citations nationally.
Of every deficiency written in Illinois in 2024, this is the portion that was F586.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Illinois surveyors wrote
F586 findings written in Illinois, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Illinois surveyors cite →
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