Based on review of the grievances, review of facility policy, and interviews, the facility failed to ensure that residents received a written copy of the summary/resolution and failed to identify that the resolution was discussed with the residents. The findings include: A review of the filed resident grievances for the period of 6/15/23 through 12/5/23 failed to identify that residents were notified of actions taken regarding their concerns and failed to document resident responses to grievance resolutions and failed to provide the residents with a written copy of the resolution to filed grievances. …
F586 citations in Connecticut
Resident Rights Deficiencies
Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Connecticut cites F586 more often than its own record predicts
22.67 times the share F586 takes of citations nationally.
Of every deficiency written in Connecticut in 2023, this is the portion that was F586.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Connecticut surveyors wrote
F586 findings written in Connecticut, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Connecticut surveyors cite →
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