Based on observation, interview, policy and record review, the facility failed to provide ongoing review of residents rights and services to residents during the residents stay, for six Residents who attended Resident Council. Specifically, the facility failed to conduct ongoing review of resident's rights and services with six Residents who attended monthly Resident Council meetings in the facility. Findings include: Review of the facility policy titled Resident Rights and Responsibilities Guideline, revised 5/25/22, indicated that the facility informs the Resident both orally and in writing, in a language that the Resident understands, of his/her rights and rules and regulation governing Resident conduct and responsibilities during their stay in the facility. …
F572 citations in Massachusetts
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Massachusetts cites F572 more often than its own record predicts
1.30 times the share F572 takes of citations nationally.
Of every deficiency written in Massachusetts in 2024, this is the portion that was F572.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F572 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.04% | 0.79× |
| 2024 | 0.06% | 1.30× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction