Based on observation, interview and record review, the facility failed to provide the June 2026 Activity Calendar, facility information, rules and regulations and weekly meal menu in a language one sampled resident (Resident 70) can read and understand. This failure resulted in Resident 70 inability to read and understand the June 2026 Activity Calendar, facility information, rules and regulations and weekly meal menu posted and had the potential for Resident 70 to not effectively communicate needs, understand care instructions, and participate in care planning.Findings: During a review of Resident 70's admission Record (AR), the AR indicated the facility admitted Resident 70 on 11/30/2024 with diagnoses that included cerebrovascular accident (CVA-stroke, loss of blood flow to a part of… …
F572 citations in California
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F572 less often than its own record predicts
0.74 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F572.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F572 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview, facility document review, and facility P&P review, the facility failed to accurately inform the residents of the language communication and their rights to speak the language of their choice. This failure posed the risk for minimizing the residents' quality of life and not informing them of the facility's rules and expectations on language communication while residing in the facility. Findings: Review of the facility's P&P titled Resident Communication Language dated 4/2019 showed it is the policy of this facility to communicate in the English language. Staff shall communicate with residents in English. When the resident is unable to speak English then the communication shall be done through an interpreter. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.02% | 0.48× |
| 2024 | 0.02% | 0.49× |
| 2025 | 0.03% | 0.74× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
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