Based on record review and staff interview the facility failed to ensure two (2) of two (2) residents were provided quarterly statements. Resident identifiers: #41, and #24. Facility census: 59.Findings included: a) Resident #41 On 03/23/26 at 2:00 PM during an interview with Resident #41 and the resident's daughter they mentioned they had not received a quarterly statement to show the amount in the resident's account. During an interview with Business Office Advisor (BOA) #82 on 03/25/26 at 11:00 AM the BOA said the former business office manager had left the job and she did not think she could verify the quarterly statements had been provided. On 03/26/26 at 1:00 PM a letter dated 07/23/25 was provided to the surveyor by Admissions Director (AD) #52. …
F568 citations in West Virginia
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F568 citations were recorded in West Virginia for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What West Virginia surveyors wrote
F568 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else West Virginia surveyors cite →
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