Based on interviews, observation, and record review, the facility failed to allow immediate access to residents by a state representative of HHSC in that:The facility's Administrator refused to allow a HHSC Employee to enter the facility to conduct a Priority One investigation; with a resulting outcome of delaying entrance on 3/3/2026 from 10:05 am through til 2:00 pm, a delay of 4 hours.This failure placed all 93 residents at risk of potential harm due to a priority investigation not being conducted to rule out immediacy. Findings included: On 03/03/2026 at 10:05 am, through direct observation the HHSC Surveyor entered the facility and checked in with the reception desk. The HHSC Surveyor was led to the conference room behind the reception desk. …
F562 citations in Texas
Resident Rights Deficiencies
Provide immediate access to any resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F562 citations were recorded in Texas for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Texas surveyors wrote
F562 findings written in Texas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
F · No harm, potential for more than minimal, widespreadMarch 5, 2026
What else Texas surveyors cite →
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