of F562 citations were written at actual harm or above. The mark is the share across all tags, 5.4%.
Citations in 20253
Every F562 citation surveyors wrote nationally that year.
Facilities cited3
Distinct nursing homes with at least one F562 finding.
The harm level
How severely F562 is cited
0.0% of citations found actual harm or worse (level G and above).
Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
J—
K—
L—
Actual harm
G—
H—
I—
No harm, potential for more than minimal
D635.3%
E15.9%
F1058.8%
No harm, potential for minimal
A—
B—
C—
Every recorded F562 citation, by the harm level and scope the surveyor assigned.
In the surveyor’s words
What an F562 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedAugust 20, 2026
Based on interview and record review, the facility failed to provide immediate access to the residents' census list to the Long-Term Care (LTC) Ombudsman (a trained advocate who protects the rights, health, and quality of life for residents living in nursing homes).This failure had the potential to impede the LTC Ombudsman's role to protect residents' rights, improve care quality, and promote systemic change. According to the LTC Ombudsman, on 6/25/26, she requested the current resident census list from the facility via email, but the facility did not provide the census by 7/8/26, which was nine business days after the initial request (a census is list of all residents living in the facility). …
B · No harm, potential for minimal, patternDecember 1, 2020
Based on interview, and record review, the facility failed to provide immediate access to the residents for the Ombudsman (a state appointed resident advocate), when the Infection Control Nurse required that the Ombudsman to be tested for COVID-19, before being allowed to enter the facility.
This failure prevented, and or delayed the Ombudsman in having immediate access to residents as required by this regulation, and as part of the official function of their job.
Findings:
During a telephone interview, on 11/18/20, at 11:45 am, with the Ombudsman (OMB), the OMB stated, The Infection Control Nurse (ICN) did not allow the OMB in the building. The ICN required a COVID-19 test, or test results before she would be allowed access. …
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