Based on interviews, the facility failed to provide resident representatives and health care professionals access to residents when the facility failed to have continuous phone service available in the facility from 11/24/23 to 12/10/23. This effected two reaidents, when resident #4 was unable to make a phone call to family and when health care professionals were unable to speak to the facility's nursing staff regarding resident #1's care in the emergency room when phones were unanswered by the facility. The facility census was 63. …
F562 citations in Missouri
Resident Rights Deficiencies
Provide immediate access to any resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Missouri cites F562 more often than its own record predicts
5.87 times the share F562 takes of citations nationally.
Of every deficiency written in Missouri in 2023, this is the portion that was F562.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Missouri surveyors wrote
F562 findings written in Missouri, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Missouri surveyors cite →
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